License Linked to Application without Evidence

[shelby_day]

We are more frequently getting the error message "License Linked to Application without Evidence".  How does one go about figuring out which application that might be the offender?  I've looked into all the apps listed and cannot find one without evidence.  Why throw up an error without showing which application is causing the error in the app list?

Thanks

[ChrisG]

Applications with no evidence linked can be found by adding a filter on the All Applications page:

[lorraineflexera]

But how do you resolve this?

Alert "The license is linked to an application without evidence."? The source is Local and no Installation or usage is found. Should I change status as deferred?

[Flex-Jeremy]

Since the source of the the application is local, you will need to manually assign installer, or file, evidence to the application to clear this alert message and cause ITAM to report installations of this application. 

The Online help for ITAM provides details about how to search for and add evidence to an application. "Add more evidence: Optionally type some of the evidence name in the search field, and click Search. A list of matching evidence is displayed. Select the appropriate item from the search results (check that it is not already Assigned to a different application), and click Add evidence."
https://docs.flexera.com/fnms/EN/WebHelp/index.html#topics/App-EvidTabInstSub.html

[ChrisG]

If you do not need the application record, you can probably just delete it.

For awareness, the following known issue may be the cause of many situations where an application appears with a "Source" of "Local" after it was previously set to "Flexera", and where it has not evidence linked:

Local assignments of evidence to titles is lost when evidence is removed from the ARL, and applications with Source changed from "Flexera" to "Local" may end up with alert "This application is not linked to any evidence" (IOK-1094385)

[shelby_day]

And we are working through this process!!  Thanks for all the replies!

[shelby_day]

And I have learned something today!  Thank you!  I will likely be able to narrow this down now.