Solved: How to get devices and installed applications via Flexera API

msmajevic · ‎Oct 23, 2024

Hi all,

we are trying to find a place in the api where we can get the information about devices and applications installed (on these devices).

We were looking at the official documentation: Flexera API but we could not find the required information.

However, in the other place (Consuming a Flexera One API) we have found this information:

"The following example shows the Devices with Installed Software URI, where {orgID} should be replaced with your organization ID:"
https://api.flexera.com/fnms/v1/orgs/{orgID}/devices/installed-software/

We tried using https://api.flexera.eu/fnms/v1/orgs/{ourOrgId}/devices/installed-software/ but we get 405 Method not allowed.

What are we doing wrong and is there some other way (Idk possibly with the reports)?

Thx

msmajevic · ‎Oct 24, 2024

We have just realized that we were using the Api in a wrong way. We did not realize the part with the creation of the files. So we need to send a POST request and then the file creation starts and we have to wait until this is done. It is also clearly stated in the documentation.

Flexera API
"

Step 1: A POST request (without a data payload) to "../orgs/28010/devices/installed-software" starts the generation and returns a job status of "Created"
Step 2: A user can know when the report has been created in one of two ways:
1. Repeated POST requests to the URL in Step 1 will eventually return a status of "Completed" along with a "completionDate".
2. By using the path in the response to the request in Step 1 and a get request from: "../orgs/28010/files/d4dfdf8f00991aa6b30749ae4402d01ea15d3ef38b89d5f2952f3b96ced21e6e.zip".
  The Location header will provide the URL to download the content.
Step 3: The files request in Option 2 of Step 2 returns the Location header of the URL to download the content. This will be a very long AWS S3 download location of the form "https://fnms-data-api-g-65d6e67e-fc9d-4e6e-a40b-d62706f57cc9-product.s3.amazonaws.com/18e63591d……".

"

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msmajevic · ‎Oct 24, 2024

We have just realized that we were using the Api in a wrong way. We did not realize the part with the creation of the files. So we need to send a POST request and then the file creation starts and we have to wait until this is done. It is also clearly stated in the documentation.

Flexera API
"

Step 1: A POST request (without a data payload) to "../orgs/28010/devices/installed-software" starts the generation and returns a job status of "Created"
Step 2: A user can know when the report has been created in one of two ways:
1. Repeated POST requests to the URL in Step 1 will eventually return a status of "Completed" along with a "completionDate".
2. By using the path in the response to the request in Step 1 and a get request from: "../orgs/28010/files/d4dfdf8f00991aa6b30749ae4402d01ea15d3ef38b89d5f2952f3b96ced21e6e.zip".
  The Location header will provide the URL to download the content.
Step 3: The files request in Option 2 of Step 2 returns the Location header of the URL to download the content. This will be a very long AWS S3 download location of the form "https://fnms-data-api-g-65d6e67e-fc9d-4e6e-a40b-d62706f57cc9-product.s3.amazonaws.com/18e63591d……".

"

Nico_Erasmus · ‎Oct 24, 2024

Thanks for that update. I don't see value in that multi-step process to get the installations for a single device.

I find it significantly easier to download the reporting objects via the REST API overnight, and then create SQL views that I can access inside my business, integrated into my business processes.