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Getting Started with SaaS Manager - 5 Key Set-ups to Get Started

Our customer success team has compiled the most helpful steps to take in setting your organization up for success in identifying and understanding your SaaS landscape. Welcome aboard! 

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A quick question, how to upload 'HR Roster template' and 'Expense Upload template" to SaaS Manager?
Do customers need to raise a support case? How long it takes for the templates to be imported into the system?