Flexera One disappearing reports

[ChrisMiskin]

Having issues with Flexera One saved reports - 

Building a repository of reports for reconciliation for multiple products, and given that the requirements are metric specific it's quite a straightforward process to use the same template to create each report. The problem is that every time I create a new report, an old one disappears.....

Anyone seen anything similar?

[jevans]

Hi Chris,

Thanks for reaching out on the Community!
In order to try and reproduce this issue, can you outline the steps for me?
You mention that you're working off a template, saving the report, then a previous unrelated report is being removed, correct?
Is this in Production or UAT?
When Saving your new Report, do you use Save or Save As?

Best regards,
Jack

[ChrisMiskin]

Hi Jack

Thanks for the reply.

So the steps are (I've used the same method before many times)-

Open existing report (checking deployment so device ID, user ID, user email, location, whether product is in use. Change key fields (usually publisher and application name, to switch focus to a different product, then save as to same folder (these are month-by-month pre-renewal reconciliations). New report then saves and wipes the one I've based it on.

I've found a workround which is holding at the moment - do as above, then save to a different folder, then  reopen and "save as" to the target folder. For some weird reason that works.

[ChrisMiskin]

Forgot to add -

At the "save as" stage I am renaming the report and changing description as well.

Thanks

[JohnSorensenDK]

@ChrisMiskin 

I quickly tested your described use case above, but I wasn't able to reproduce your findings for either private or public reports using ' Save As' from an existing report:

Thanks,