Having issues with Flexera One saved reports -
Building a repository of reports for reconciliation for multiple products, and given that the requirements are metric specific it's quite a straightforward process to use the same template to create each report. The problem is that every time I create a new report, an old one disappears.....
Anyone seen anything similar?
‎Apr 17, 2023 04:34 AM
Hi Chris,
Thanks for reaching out on the Community!
In order to try and reproduce this issue, can you outline the steps for me?
You mention that you're working off a template, saving the report, then a previous unrelated report is being removed, correct?
Is this in Production or UAT?
When Saving your new Report, do you use Save or Save As?
Best regards,
Jack
‎Apr 17, 2023 06:38 AM
Hi Jack
Thanks for the reply.
So the steps are (I've used the same method before many times)-
Open existing report (checking deployment so device ID, user ID, user email, location, whether product is in use. Change key fields (usually publisher and application name, to switch focus to a different product, then save as to same folder (these are month-by-month pre-renewal reconciliations). New report then saves and wipes the one I've based it on.
I've found a workround which is holding at the moment - do as above, then save to a different folder, then reopen and "save as" to the target folder. For some weird reason that works.
‎Apr 17, 2023 07:24 AM
Forgot to add -
At the "save as" stage I am renaming the report and changing description as well.
Thanks
‎Apr 17, 2023 07:26 AM
I quickly tested your described use case above, but I wasn't able to reproduce your findings for either private or public reports using ' Save As' from an existing report:
Thanks,
‎Apr 25, 2023 03:26 AM