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Nov 02, 2020
08:36 AM
Customer accounts -FlexNet Operations
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Nov 02, 2020
03:32 PM
I have moved this post to the FlexNet Operations forums, as they are going to have better suggestions for you.
I am only human; anything said is my view or from my own experience and not necessarily that of Flexera.
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
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Nov 02, 2020
05:30 PM
HI @ptancre
I believe "All Accounts" returns all Parent Accounts. If you then click the magnifying glass to search, the response will include both Parent as well as any sub-accounts. Which REST API were you using?
Thanks,
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Nov 04, 2020
10:33 AM
Hi @jberthold, I am using : GET /operationsportal/accounts/autocomplete/accounts/{name}.
Creating an account using the SOAP service (v3/UserAcctHierarchyService
createAccount) Seems to create only sub account.
What criteria makes an account 'Root' or parent ?
Creating an account using the SOAP service (v3/UserAcctHierarchyService
createAccount) Seems to create only sub account.
What criteria makes an account 'Root' or parent ?
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Nov 04, 2020
12:17 PM
Hi @ptancre ,
The createAccount SOAP Web Service only creates "Root" or Parent Accounts. The TEST_ACCOUNT1 account in the example below is displayed as a Root Account. Sub-Accounts are created with updateAccount.
FYI the /operationsportal/accounts/autocomplete/accounts/{name} REST API was not intended for external consumption and will be removed.
Thx,
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