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jberthold
Revenera Moderator
Feb 26, 2021
07:07 PM
Hi Ken,
Also note that activationId is not a valid parameter for the Status Log update. If you want to pass that back for reporting reasons you could include it as the statusReason.
Thx,
Jim
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Feb 26, 2021
04:51 PM
Hi @jack_tanner ,
Could you please submit a support ticket so this can be appropriately managed?
Thx,
Jim
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Feb 26, 2021
02:51 PM
Hi Ken,
Responses below:
1) I created the call in Postman and I get a 404 response. The details of my call are shown attached below. Please advise. I did not attempt to poll after the post.
You are not sending your request to the correct notification server endpoint, you are missing the "-ns".
The URL should be https://flex1735-ns .flexnetoperations.com/uai/2.0/updates/statusLog
2) I'm not sure how status reason and timestamp are used within the body.
Status Reason is an optional field. You can send string text back to indicate a device status other than the 6 that are "hard coded" via the statusCode. Timestamp is the time of day you are posting the Status. Example: "timeStamp" : "2021-02-26T08:49:34-05:00" ,
3) Is it correct to say that using any construct, I can only set the status on one Entitled customer at a time?
Status Logs updates are per-device.
Thanks,
Jim
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Feb 26, 2021
12:57 PM
Hi @wlagriffoul ,
After a crash I would expect you to have full access to all features in Trusted Storage. Please submit a support ticket so someone can provide direct assistance.
Thx,
Jim
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Feb 26, 2021
09:10 AM
1 Kudo
Hi Ken,
Are you posting a Status Log on your devices via the /statusLog REST API? The Device Updates Extract contains information from devices that have posted status log updates since the last time the job ran. I ran the job, updated a device that posted several status logs and ran the job again. The results were included as shown below:
Thanks,
Jim
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Feb 25, 2021
07:27 AM
Hi @Rugveda ,
No, once the license rights are updated on the server any existing expired features will be removed.
Thanks, Jim
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Feb 24, 2021
06:30 AM
Hi Ken,
I think the closest thing to getting that information would be to run the Device Updates Extract. It will give you the DeviceID and UpdateID (among other fields, see below). You can then filter the results based on which Updates you have configured with an Account Level entitlement check.
Thx,
Jim
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Feb 23, 2021
05:58 PM
Hi @paltvi ,
If I understand correctly you wish to have a pool of floating licenses on a server however you only want certain named devices to have access to these licenses? There is no mechanism to tie an entitlement to served devices, however there are feature partitioning REST APIs that can be used to configure allow/deny rules on the server, typically managed by the end customer. Please refer to the section on Feature Partitioning in the License Server Guide.
Thanks, Jim
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Feb 23, 2021
05:46 PM
Hi @Rugveda ,
There are license server REST APIs that can be used to get a list of served features (see the /features API in the License Server Guide). By default it will respond with both active as well as expired features. Note however that expired features will only be available on the server until the next time it gets updated license rights from FlexNet Operations, which could happen if there is a change in license quantity or entitlement expiration.
Thanks, Jim
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Feb 23, 2021
09:18 AM
Hi @NickXing ,
By default a license server will serve licenses to clients for a defined period of time referred to as the "borrow interval". The default value 604800 seconds (1 week) and is set via System / Configure / Embedded Devices / License Generation:
This can be overridden in the License Model via the Maximum Borrow Interval attribute.
Note if you set this Maximum Borrow Interval to "0" clients will be served a license for the maximum length (until entitlement expiration).
Thanks,
Jim
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Feb 19, 2021
08:53 AM
1 Kudo
Hi @wlagriffoul , *Updated Response*
The CLS ID is actually returned to the device in the capability response, however it is not persisted in trusted storage. You could store the CLS ID in Trusted Storage after either the user enters it during initial setup or by retrieving it from the capability response from the server. Refer to the APIs to manage a "Private Data Source" in the API documentation.
Thanks,
Jim
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Feb 17, 2021
01:24 PM
Hi @chris_kealey
This is a common practice. FlexNet Operations has predefined substitution variables which can be used to inject entitlement related data into one of the available license string attributes defined in the license model: VENDOR_STRING, NOTICE, ISSUER, and SERIAL_NUMBER. Your application can obtain these attributes from the generated license. In your case {SoldTo.name} is the Account ID from the Entitlement. A snippet from the help documentation on the subject is shown below:
Best regards,
Jim
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Feb 12, 2021
06:31 AM
1 Kudo
Hi @paltvi ,
The licenses on your cloud server should contain both the entitlement expiration and the extended feature expiration date (Entitlement Expiration + Grace Period) as shown in the example below. When Viewing the Server, select View / View Response to see this information. License requests should be satisfied up until the extended feature expiration. Please submit a support ticket if you are not seeing the expected behavior.
Thx,
Jim
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Feb 01, 2021
10:23 AM
Hi Ken,
Have you submitted a support ticket? There is no guaranteed response to posts here on the community - for critical issues a ticket is the recommended approach.
Thanks,
Jim
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Jan 27, 2021
10:24 AM
Hi @john_evans ,
The FlexNet Embedded license server does not natively support FNMEA, however as you have discovered there are REST APIs that can be used to manage/query the server for details on features, clients, etc. Note that access via these REST APIs may be role/password protected depending on the software producer's security policy configuration. I'd recommend reaching out to your software vendor for specifics, however some of the common endpoints to obtain client/feature information are shown below:
Thanks,
Jim
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Latest posts by jberthold
Subject | Views | Posted |
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22 | Feb 26, 2021 07:07 PM | |
15 | Feb 26, 2021 04:51 PM | |
30 | Feb 26, 2021 02:51 PM | |
4 | Feb 26, 2021 12:57 PM | |
50 | Feb 26, 2021 09:10 AM | |
18 | Feb 25, 2021 07:27 AM | |
86 | Feb 24, 2021 06:30 AM | |
15 | Feb 23, 2021 05:58 PM | |
32 | Feb 23, 2021 05:46 PM | |
19 | Feb 23, 2021 09:18 AM |
Activity Feed
- Posted Re: Updates on FlexNet Operations Forum. Feb 26, 2021 07:07 PM
- Posted Re: Problem when activating an FNE application when running VPN GlobalProtect on FlexNet Embedded Forum. Feb 26, 2021 04:51 PM
- Posted Re: Updates on FlexNet Operations Forum. Feb 26, 2021 02:51 PM
- Got a Kudo for Re: Updates. Feb 26, 2021 02:10 PM
- Posted Re: Trusted Storage : how to reuse a feature after a crash on FlexNet Embedded Forum. Feb 26, 2021 12:57 PM
- Posted Re: Updates on FlexNet Operations Forum. Feb 26, 2021 09:10 AM
- Posted Re: How to get list of expired license in response for floating model? on FlexNet Embedded Forum. Feb 25, 2021 07:27 AM
- Kudoed Re: Adding Account ID as COMMENT field in LICENSE for wmarek1. Feb 24, 2021 01:49 PM
- Posted Re: Updates on FlexNet Operations Forum. Feb 24, 2021 06:30 AM
- Posted Re: Force a license to work on a specific host id on FlexNet Embedded Forum. Feb 23, 2021 05:58 PM
- Posted Re: How to get list of expired license in response for floating model? on FlexNet Embedded Forum. Feb 23, 2021 05:46 PM
- Posted Re: Local License Server activate products and expiry date is always 7 days on FlexNet Embedded Forum. Feb 23, 2021 09:18 AM
- Got a Kudo for Re: How identify the CLS in the Trusted Storage file. Feb 22, 2021 07:38 AM
- Posted Re: How identify the CLS in the Trusted Storage file on FlexNet Embedded Forum. Feb 19, 2021 08:53 AM
- Posted Re: Adding Account ID as COMMENT field in LICENSE on FlexNet Operations Forum. Feb 17, 2021 01:24 PM
- Got a Kudo for Re: How does grace period works?. Feb 12, 2021 02:27 PM
- Posted Re: How does grace period works? on FlexNet Embedded Forum. Feb 12, 2021 06:31 AM
- Posted Re: Portal does not seem to be saving my batch file runs on FlexNet Operations Forum. Feb 01, 2021 10:23 AM
- Got a Kudo for Re: How can we get the exact product details for a feature that has been mapped to a device. Say Feature A is mapped to Product P1 and is also mapped to Product P2, then how can we know that feature from which product is being used. (we can know it from the entitlement id), but through SDK code/ API how can we know. Jan 27, 2021 12:01 PM
- Posted Re: FlexNet Embedded and FNMEA, api documentation on FlexNet Embedded Forum. Jan 27, 2021 10:24 AM
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