Hi @LCristian , No, update notifications for Products & Files need to be triggered manually via the UI.  There is no API to trigger notifications programmatically. Thanks, Jim ... View more

Hi @agoldsborough , No, UDFs are only available for the listed entities.  A support ticket would be required to either delete or reidentify an existing UDF. Thanks, Jim ... View more

Hi @jaredMromano, Are you using the XT kit?  If so I believe you may be referring to what is referred to as "Tamper Resistance for Applications" or TRA.   There is documentation available in the FlexNet Embedded Documentation section in the Product & License Center. Thanks, Jim ... View more

Hi @geschema , You should have received an email from Revenera containing a set of demo evaluation keys.  I'll look into getting this sent to you. Thanks, Jim  ... View more

Hi @Boudjemaa , Please submit a support ticket so support can provide assistance. Thx, Jim ... View more

Hi @geschema , Yes it is in the document library: Thx, Jim ... View more

Hi @Tanushree , I believe this field was intended for use by the Producer as opposed to the Client Application.   I'm not sure if it helps you however the feature description is available using the getFeaturesQuery Web Service in the Product Packaging Service:   Best regards, Jim ... View more

Hi @jaredMromano , Can you please submit a support ticket on this issue? Thanks, Jim ... View more

Hi @mstretavsky , Yes there is currently a known issue, updates are now available on the status page  https://status.revenera.com/ . Best regards, Jim ... View more

Hi Ken, I just ran some tests and was able to recreate what you are seeing.  I believe what is happening is that a user logged into the Producer Portal with the "Entitler" Role is attempting to create a Customer User with a role that contains more/different permissions than the Entitler role, which is not allowed. ** Updated response **  To fix this, in addition to the Entitler Role also add the Roles for Portal User and Portal Admin User to the  Producer User.   Once you add these roles the User will then be able to upload the transaction spreadsheet to create the Customer User.      Thx, Jim ... View more

Hi @Tanushree , Yes it is possible to edit the Entitlement and modify the value of the Custom License Model Attribute that was initially populated when the Entitlement was created.   In order to do so, you will first need to enable "Allow Editing of Deployed Entities" in System / Configure / FlexNet Operations: Thanks, Jim ... View more