About jberthold

jberthold · ‎Feb 26, 2021

Hi Ken, Also note that activationId is not a valid parameter for the Status Log update. If you want to pass that back for reporting reasons you could include it as the statusReason. Thx, Jim

jberthold · ‎Feb 26, 2021

Hi @jack_tanner , Could you please submit a support ticket so this can be appropriately managed? Thx, Jim

jberthold · ‎Feb 26, 2021

Hi Ken, Responses below: 1) I created the call in Postman and I get a 404 response. The details of my call are shown attached below. Please advise. I did not attempt to poll after the post. You are not sending your request to the correct notification server endpoint, you are missing the "-ns". The URL should be https://flex1735-ns .flexnetoperations.com/uai/2.0/updates/statusLog 2) I'm not sure how status reason and timestamp are used within the body. Status Reason is an optional field. You can send string text back to indicate a device status other than the 6 that are "hard coded" via the statusCode. Timestamp is the time of day you are posting the Status. Example: "timeStamp" : "2021-02-26T08:49:34-05:00" , 3) Is it correct to say that using any construct, I can only set the status on one Entitled customer at a time? Status Logs updates are per-device. Thanks, Jim

jberthold · ‎Feb 26, 2021

Hi @wlagriffoul , After a crash I would expect you to have full access to all features in Trusted Storage. Please submit a support ticket so someone can provide direct assistance. Thx, Jim

jberthold · ‎Feb 26, 2021

Hi Ken, Are you posting a Status Log on your devices via the /statusLog REST API? The Device Updates Extract contains information from devices that have posted status log updates since the last time the job ran. I ran the job, updated a device that posted several status logs and ran the job again. The results were included as shown below: Thanks, Jim

jberthold · ‎Feb 25, 2021

Hi @Rugveda , No, once the license rights are updated on the server any existing expired features will be removed. Thanks, Jim

jberthold · ‎Feb 24, 2021

Hi Ken, I think the closest thing to getting that information would be to run the Device Updates Extract. It will give you the DeviceID and UpdateID (among other fields, see below). You can then filter the results based on which Updates you have configured with an Account Level entitlement check. Thx, Jim

jberthold · ‎Feb 23, 2021

Hi @paltvi , If I understand correctly you wish to have a pool of floating licenses on a server however you only want certain named devices to have access to these licenses? There is no mechanism to tie an entitlement to served devices, however there are feature partitioning REST APIs that can be used to configure allow/deny rules on the server, typically managed by the end customer. Please refer to the section on Feature Partitioning in the License Server Guide. Thanks, Jim

jberthold · ‎Feb 23, 2021

Hi @Rugveda , There are license server REST APIs that can be used to get a list of served features (see the /features API in the License Server Guide). By default it will respond with both active as well as expired features. Note however that expired features will only be available on the server until the next time it gets updated license rights from FlexNet Operations, which could happen if there is a change in license quantity or entitlement expiration. Thanks, Jim

jberthold · ‎Feb 23, 2021

Hi @NickXing , By default a license server will serve licenses to clients for a defined period of time referred to as the "borrow interval". The default value 604800 seconds (1 week) and is set via System / Configure / Embedded Devices / License Generation: This can be overridden in the License Model via the Maximum Borrow Interval attribute. Note if you set this Maximum Borrow Interval to "0" clients will be served a license for the maximum length (until entitlement expiration). Thanks, Jim

jberthold · ‎Feb 19, 2021

Hi @wlagriffoul , *Updated Response* The CLS ID is actually returned to the device in the capability response, however it is not persisted in trusted storage. You could store the CLS ID in Trusted Storage after either the user enters it during initial setup or by retrieving it from the capability response from the server. Refer to the APIs to manage a "Private Data Source" in the API documentation. Thanks, Jim

jberthold · ‎Feb 17, 2021

Hi @chris_kealey This is a common practice. FlexNet Operations has predefined substitution variables which can be used to inject entitlement related data into one of the available license string attributes defined in the license model: VENDOR_STRING, NOTICE, ISSUER, and SERIAL_NUMBER. Your application can obtain these attributes from the generated license. In your case {SoldTo.name} is the Account ID from the Entitlement. A snippet from the help documentation on the subject is shown below: Best regards, Jim

jberthold · ‎Feb 12, 2021

Hi @paltvi , The licenses on your cloud server should contain both the entitlement expiration and the extended feature expiration date (Entitlement Expiration + Grace Period) as shown in the example below. When Viewing the Server, select View / View Response to see this information. License requests should be satisfied up until the extended feature expiration. Please submit a support ticket if you are not seeing the expected behavior. Thx, Jim

jberthold · ‎Feb 01, 2021

Hi Ken, Have you submitted a support ticket? There is no guaranteed response to posts here on the community - for critical issues a ticket is the recommended approach. Thanks, Jim

jberthold · ‎Jan 27, 2021

Hi @john_evans , The FlexNet Embedded license server does not natively support FNMEA, however as you have discovered there are REST APIs that can be used to manage/query the server for details on features, clients, etc. Note that access via these REST APIs may be role/password protected depending on the software producer's security policy configuration. I'd recommend reaching out to your software vendor for specifics, however some of the common endpoints to obtain client/feature information are shown below: Thanks, Jim

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Date Last Visited	‎Feb 26, 2021 10:27 PM

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Re: Updates

Re: Problem when activating an FNE application when running VPN GlobalProtect

Re: Updates

Re: Trusted Storage : how to reuse a feature after a crash

Re: Updates

Re: How to get list of expired license in response for floating model?

Re: Updates

Re: Force a license to work on a specific host id

Re: How to get list of expired license in response for floating model?

Re: Local License Server activate products and expiry date is always 7 days