The Last used date column of the Device License Details report only shows usage dates which are within the period specified by the Usage period property configured on the associated application record.
If the last used date of an application was prior to this window of time, then the installation is considered "not used" and the value in the Last used date column in the Device License Details report for that installation is blank.
The default value of the Usage period property on applications records is 3 months. This value can be changed on the Usage tab when editing an individual application record.
This issue has been fixed in the following FlexNet Manager Suite release: 2024 R1.1 / Jul 2024 (Cloud)
This issue is planned to be addressed in the following future FlexNet Manager Suite release: 2024 R2 (On Premises)
Affected components: Usage, Web UI
Master issue ID: IOK-1131224
Also known as: ITAM-6936
May 10, 2024 02:27 PM - edited Aug 01, 2024 02:26 AM