Summary
The Last used date column of the Device License Details report only shows usage dates which are within the period specified by the Usage period property configured on the associated application record.
If the last used date of an application was prior to this window of time, then the installation is considered "not used" and the value in the Last used date column in the Device License Details report for that installation is blank.
Additional information
The default value of the Usage period property on applications records is 3 months. This value can be changed on the Usage tab when editing an individual application record.
Fix status
This issue is planned to be addressed in the following future FlexNet Manager Suite releases: 2024 R1.1 / Jul 2024 (Cloud), 2024 R2 (On Premises)
Other information
Affected components: Usage, Web UI
Master issue ID: IOK-1131224
Also known as: ITAM-6936
