What is the database that you are using? Is it DB2? Also, what is the OS?
Can you take a look at this link -
Let us know if the issue still persists.
May 17, 2022 01:47 PM
Thanks for pointing that out. It had taken db2 database as default, changed it to Oracle 19c now.
Although i'm getting this error:
[Content Manager database connection]
[ ERROR ] The database connection failed.
[ ERROR ] Content Manager failed to connect to the content store. The connection string is "jdbc:oracle:thin:@localhost:1521:Service Name". The error encountered is: "The Network Adapter could not establish the connection
May 18, 2022 04:59 AM
Can you take a look at the IBM KB article - https://www.ibm.com/support/pages/cm-cfg-5036-content-manager-failed-connect-content-store
Also, it looks like you are using Oracle DB. You will need to update the drivers in Cognos Analytics (install location > ibm > cognos > analytics > drivers) to now use oracle driver.
Hope this helps.
May 20, 2022 04:08 PM