We have created rules, action and assigned subnet IPs of our citrix environment in the target and executed rules but getting issue to gathering XenDesktop inventory. The rules completed successfully but zero XenDesktop devices.
Please find attached screen shot and log file for this execution to get better understanding of our issue.
Please assist us, if any steps need to be executed before it or any other configuration need to be done to gather citrix (XenDesktop) inventory.
The error in log is something like -
"2020-01-22 12:34:08,840 [tion.XenDesktopVisitor|Async] [INFO ] No inventory gathered for device 'uxuselkg290' because discovery did not find the service on the device and the rule's inventory action is disabled."
Best regards,
Sandeep
‎Jan 22, 2020 02:28 PM
As a first step, I would advise reviewing this KB article, to make sure that everything was configured correctly:
https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/How-to-Inventory-Citrix-XenDesktop-and-XenApp-using-FlexNet/ta-p/122531
‎Jan 28, 2020 03:21 PM
‎Jan 29, 2020 07:01 PM