Unable to access the Managesoft URL

[avinashkalapala]

Hello Team, 

Beacon  connected to Application server and test connection also fine but when u hit the managesoft URL (https://beaconserver/ManageSoftDL/test). Its giving below error.

Server Error in '/ManageSoftDL' Application.
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Could not load file or assembly 'Flexera.Compliance.SAPRFC.dll-bk' or one of its dependencies. The system cannot find the file specified.

Source Error:

Line 109: <add assembly="System.Web.DynamicData, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
Line 110: <add assembly="System.Web.ApplicationServices, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
Line 111: <add assembly="*" />Line 112: </assemblies>
Line 113: <buildProviders>

Source File: C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config\web.config    Line: 111

Assembly Load Trace: The following information can be helpful to determine why the assembly 'Flexera.Compliance.SAPRFC.dll-bk' could not be loaded.

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
 

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.7.3770.0

[erwinlindemann · Accepted solution]

Hi avinashkalapala,

I would suggest checking some configurationsettings on your Beacon, please:

• Use the 'Internet Information Services (IIS) Manager' tool to check that the 'ManageSoftDL' virtual folder is configured to point to the following drive and folder (this is assuming that the Beacon software has been installed on the C: drive):

C:\Program Files (x86)\Flexera Software\Inventory Beacon\DotNet\bin

• Check the C:\Program Files (x86)\Flexera Software\Inventory Beacon\DotNet\bin folder on the Beacon for any files that contain 'SAP' in the file name. You should find four files:

1. SAPReader.exe
2. Flexera.Compliance.SAPRFC.dll
3. sapnco.dll
4. sapnco_utils.dll

There should be no file named 'Flexera.Compliance.SAPRFC.dll-bk'.

From the file name, I would guess this might be a backup file. In case you find a file with this name, you should delete it, or at least move it to a different folder.

[avinashkalapala]

Thank you so much.....its working fine now