Processing a PO to an existing license

[jiwaniec]

Looking for a clarification here as I couldn't find it spelled out in Help. I suspect this is the case but when processing a po and you search for an existing license, Flex will NOT include retired licenses in the search results, correct?

Thanks!

[kclausen · Accepted solution]

@jiwaniec - I have tested this in ITAM and when you search for an existing license, it does return retired licenses.  As a Best Practice, I recommend that when you change the status of a license to retired, you update the actual license name and put the text of "(Retired)" at the end of the license.  For example, "Project 2007 Standard without SA" becomes

Project 2007 Standard without SA (Retired)