Hi all,
Has anyone else encountered issues with users whose access is restricted by corporate unit being able to process purchases? The issue appears to occur when they are attempting to allocate a purchase to an existing licence. However they are able to create new licences and allocate the purchase successfully.
Thanks
Alaine
Aug 29, 2019 04:45 PM
Hi Alaine,
It could be the bug FNMS-60945. It was filed on April 3, 2018 against FNMS 2017 R3 and newer and got resolved with 2019 R1.
Which FNMS release are you running?
Best regards,
Markward
Sep 02, 2019 06:41 AM
Here is a brief description of the problem that was addressed in the 2019 R1 release as @mfranz has described:
Purchase Orders Are Not Linked to Licenses After Processing if User Has Scope Restriction
When an FNMS user who has a restriction on a group (Corporate Unit, Location, CostCenter or Category) configured in their role attempts to process a purchase in the UI, the purchase does not get linked to any new license created during processing.
Sep 04, 2019 08:11 AM