Hi all,
Has anyone else encountered issues with users whose access is restricted by corporate unit being able to process purchases? The issue appears to occur when they are attempting to allocate a purchase to an existing licence. However they are able to create new licences and allocate the purchase successfully.
Thanks
Alaine
‎Aug 29, 2019 04:45 PM
Hi Alaine,
It could be the bug FNMS-60945. It was filed on April 3, 2018 against FNMS 2017 R3 and newer and got resolved with 2019 R1.
Which FNMS release are you running?
Best regards,
Markward
‎Sep 02, 2019 06:41 AM
Here is a brief description of the problem that was addressed in the 2019 R1 release as @mfranz has described:
Purchase Orders Are Not Linked to Licenses After Processing if User Has Scope Restriction
When an FNMS user who has a restriction on a group (Corporate Unit, Location, CostCenter or Category) configured in their role attempts to process a purchase in the UI, the purchase does not get linked to any new license created during processing.
‎Sep 04, 2019 08:11 AM