durgeshsing
Level 8

Oracle Database product are showing Unspecified editon

Team

we are using Fnms 2021R1 On prem edition. We are getting problem for below product.

Name Oracle Database Oracle Database 10g R1 Oracle Database 10g R2 Oracle Database 10g R3 Oracle Database 11g Oracle Database 11g R1 Oracle Database 11g R2 Oracle Database 12c Oracle Database 12c R1 Oracle Database 12c R2 Oracle Database 18c Oracle Database 19c Oracle Database 2 Oracle Database 2.7 Oracle Database 21c Oracle Database 3.0 Oracle Database 6 Oracle Database 7 Oracle Database 8 Oracle Database 8i Oracle Database 8i R1 Oracle Database 8i R2 Oracle Database 8i R3 Oracle Database 9i R1 Oracle Database 9i R2

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2 Replies
FarrukhNaz
Level 2

Sometime for unknown reasons FlexNet Inventory Agent skip updating registry/config values for Oracle inventory scanning that can be amended manually on the problematic device. After configuration observe the edition information in the FNMS.

You can follow below steps for each platform.

Steps for Windows platform

Step 1:
Go to windows OS registry
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion

Step 2:
Find/add/edit following two records and set their value to True
PerformOracleListenerScan = True
PerformOracleInventory = True

 

Steps for Unix like platforms

Step 1:
Go to following path and find config.ini file
/var/opt/managesoft/etc/

Step 2:
Find following two records and set their value to True
PerformOracleListenerScan=True
PerformOracleInventory=True

Step 3:
Save the modified config.ini file (do not rename)

Note: no reboot is required.

I will check & update here if any positive result.

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