Ndtrack stuck in File tracking exclude step

[durgeshsingh]

Hi

Any one has faced this issue. Ndtrack gets stuck in this stage. We are suing latest agent 19 version.

[Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} Started tracking files
[Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} File tracking looking for files in directories '/opt/oracle/product;/var/opt/oracle/oratab'
[Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} File tracking looking for files not in directories '/var/tmp/fmw'
[Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} File tracking looking for files with extensions 'sys;sys2;swtag;cmptag;lax;swidtag;sig'
[Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} File tracking will include file content with extensions 'swidtag'
[Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} File tracking will include file content for directories '/opt/oracle/product;/var/opt/oracle/oratab'
[Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} File tracking will exclude file content for directories '/var/tmp/fmw'

[durgeshs]

Team, 

please let us know incase anyone has faced this issue

[ChrisG · Accepted solution]

An ndtrack process may hang after this point in the logging if there are problems with the configuration of a filesystem mount point that result in "stat" system calls hanging.

You can check for issues of this nature by executing the following commands as root, and ensuring the "stat" commands do not hang:

cut -d' ' -f2 /etc/mtab /proc/self/mounts | uniq | xargs stat

cut -d' ' -f1 /etc/mtab /proc/self/mounts | grep -E '^/' | uniq | xargs stat