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Managesoft.com certificates

mfranz
By Level 17 Champion
Level 17 Champion

Hi,

A while ago, one of my customers followed a Google move to distrust Symantec and related certificate authorities for their issuance practices. That includd Thawthe certificates, which are still used for managesoft.com. Therefore the automatic library download fails, not being able to check the SSL certificate.

https://www.thesslstore.com/blog/final-distrust-symantec-ssl-certificates/

I believe, when this whole thing came up, the FNMS cloud certificates got changed.

Is anyone else having issues with this Thawte certificate?

Best regards,

Markward

(1) Solution
ChrisG
By Community Manager Community Manager
Community Manager
I haven't heard of this one coming up before.

I note that the distrust mentioned in the article at https://www.thesslstore.com/blog/final-distrust-symantec-ssl-certificates/ only applies to certificates issued before December 1, 2017. The current certificate on managesoft.com is from August 2018, so is not subject to this particular distrust.
(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)

View solution in original post

(2) Replies
ChrisG
By Community Manager Community Manager
Community Manager
I haven't heard of this one coming up before.

I note that the distrust mentioned in the article at https://www.thesslstore.com/blog/final-distrust-symantec-ssl-certificates/ only applies to certificates issued before December 1, 2017. The current certificate on managesoft.com is from August 2018, so is not subject to this particular distrust.
(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)

Hi Chris,

Thanks, that's a good point. From what I can tell, they removed pretty much all certificates from these issuers. I'll ask them to engange their security team about updates on this ban.

Best regards,

Markward