Hi,
have you ever come across this during Installation of Flexera Agent?
01/12/2024 11:24:12 - MSI (s) (BC:DC) [11:24:11:297]: Product: FlexNet Inventory Agent -- This installation is incompatible with one or more products already installed on this machine published by Raynet GmbH.
01/12/2024 11:24:12 -
01/12/2024 11:24:12 - This installation is incompatible with one or more products already installed on this machine published by Raynet GmbH.
regards,
Matthias
‎Jan 12, 2024 04:52 AM - edited ‎Jan 12, 2024 09:47 AM
Raynet (https://raynet-inc.com/, https://raynet.de/) is a company that provides enterprise software management & deployment tools that included capabilities based on [early] versions of some components in the FlexNet inventory agent. The Raynet agent (which I believe is called the RayVentory Inventory Agent) configures many registry entries at the same locations in the registry as the FlexNet inventory agent uses, and so it is not possible to have both agents installed on one computer.
The message you are seeing indicates that the FlexNet inventory agent installer has found the Raynet agent installed, and so the installation of the FlexNet inventory agent cannot proceed.
‎Jan 12, 2024 05:11 AM
I'm not especially familiar with the Raynet agent, beyond that it includes components from early versions of the FlexNet inventory agent. I believe the Raynet products are focused on provide capabilities for managing software deployments and configuration management in enterprises.
You can't install the FlexNet inventory agent on a computer that as Raynet agent is already installed on. That would likely result in both agents no working because they would each make incompatible changes to registry entries the other agent uses.
To illustrate, here is an example. This is somewhat hypothetical as it may not be an exact issue that could occur, but illustrates the sort of thing that would be likely to occur if both agents were installed:
Both agents might use the registry entry HKLM\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\ETCPInstallDir to record the installation directory of the agent. If both agents were installed, the registry entry could only point to one location - so one of the agents would be broken because it wouldn't know its installation directory.
‎Jan 12, 2024 06:10 AM - edited ‎Jan 12, 2024 06:18 AM
Raynet (https://raynet-inc.com/, https://raynet.de/) is a company that provides enterprise software management & deployment tools that included capabilities based on [early] versions of some components in the FlexNet inventory agent. The Raynet agent (which I believe is called the RayVentory Inventory Agent) configures many registry entries at the same locations in the registry as the FlexNet inventory agent uses, and so it is not possible to have both agents installed on one computer.
The message you are seeing indicates that the FlexNet inventory agent installer has found the Raynet agent installed, and so the installation of the FlexNet inventory agent cannot proceed.
‎Jan 12, 2024 05:11 AM
Thank you Chris for your fast reply. But allowe me:
What does the "raynet-Agent" diffrent to Flexera-Agent"?
Why can I not install a Software besides another Software?
regards,
Matthias
‎Jan 12, 2024 05:24 AM
I'm not especially familiar with the Raynet agent, beyond that it includes components from early versions of the FlexNet inventory agent. I believe the Raynet products are focused on provide capabilities for managing software deployments and configuration management in enterprises.
You can't install the FlexNet inventory agent on a computer that as Raynet agent is already installed on. That would likely result in both agents no working because they would each make incompatible changes to registry entries the other agent uses.
To illustrate, here is an example. This is somewhat hypothetical as it may not be an exact issue that could occur, but illustrates the sort of thing that would be likely to occur if both agents were installed:
Both agents might use the registry entry HKLM\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\ETCPInstallDir to record the installation directory of the agent. If both agents were installed, the registry entry could only point to one location - so one of the agents would be broken because it wouldn't know its installation directory.
‎Jan 12, 2024 06:10 AM - edited ‎Jan 12, 2024 06:18 AM
Hi Chris,
I accept your answer as solution. But a Registry-Entry or a Path should be unique imho.
Regardless if it comes from Tool A or from another tool.
as a conclusion:
Never try to install FlexeraAgent on top of already installed RayNet-Agent. That's a "no no no - don'nt touch it" 😉
‎Jan 12, 2024 07:49 AM
To be fair, it was Flexera's registry path in the first place. I think, RayNet did not change it, or at least part of it, after they started developing their inventory from what used to be the Inventory Manager.
‎Jan 12, 2024 08:15 AM
Hi mfranz,
that's also my thinking and I assume RayNet-Agent and Flexera-Agent are somehow shared but diffrent. Maybe, from same sources, but development has changed since, for both companies.
I guess the tools are competitors in the market, but are originating from same sources - somehow.
regards,
Matthias
‎Jan 12, 2024 09:15 AM