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mschwach
Active participant
Nov 30, 2020
09:08 AM
Hello JohnSorensenDK, I understand your position. And a case is already open @flexnetsupport. But is the inquiry here not enough to see the business value for the customers? I also understand that OracleLMS detection is built into FlexNetAgent - and that OracleLMS scripts must provide the necessary information to be fetched by FlexAgent. I'm sorry here - but do you really think a customer will turn to Oracle for their scripts? If I am wrong here - then I would like to sincerely apologize. regards, Matthias
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Nov 24, 2020
06:52 AM
Hi JohnSorensenDK, we're a little afraid to chase possible Errors just to find out, that's not an Error. In my honest opinion, I've would have expected that OracleLMS-scans or FlexNet Agent could give a hint, that this particular System might be part of a cluster and therefore the failure message in tracker.log - or somewhere else - is more precise about the current situation. Else wise, as an global acting company, we've a lot of Oracle DBs installed. And this error message appears for almost 100 Systems. hope this helps regards, Matthias
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Nov 20, 2020
04:07 AM
Hello JohnSorensenDK the Instanz is not running on "B". B is only prepared to take over from A in case of Errors. When scanning B with FlexNet Agent 2020 R1 - we can see following error message in tracker.log: [Fri Nov 20 09:54:21 2020 (G, 0)] {56951004} WARNING: Configuration properties for the Oracle home "/pkg/addp/oracle/base/product/12.1.0/dbhome_1" could not be discovered and instances in this home will not be inventoried. [Fri Nov 20 09:54:21 2020 (G, 0)] {56951004} +-- "/pkg/addp/oracle/base/product/12.1.0/dbhome_1": Discovered by = Oratab, Executable ID = 0:0, DBA group = "dba", Home owner = "", Has SQLPlus = false, SQLNet Authentication Services = "", Can Inventory = false, Real Home = "" [Fri Nov 20 09:54:21 2020 (G, 0)] {56951004} | +-- Instance "LISTENER_addp": Discovered by = Oratab, Process ID = 0, State = unknown, Process owner = "<N/A>" [Fri Nov 20 09:54:21 2020 (G, 0)] {56951004} | +-- Instance "addp": Discovered by = Oratab, Process ID = 0, State = unknown, Process owner = "<N/A>" [Fri Nov 20 09:54:21 2020 (G, 0)] {56951004} WARNING: The SQLPlus command was not found in Oracle home "/pkg/addp/oracle/base/product/12.1.0/dbhome_1". [Fri Nov 20 09:54:21 2020 (G, 0)] {56951004} WARNING: Did not detect instance "LISTENER_addp" in "/pkg/addp/oracle/base/product/12.1.0/dbhome_1" to be in a running state. [Fri Nov 20 09:54:21 2020 (G, 0)] {56951004} WARNING: Did not detect instance "addp" in "/pkg/addp/oracle/base/product/12.1.0/dbhome_1" to be in a running state. Also in our FNMS reports we can see following errormsg for this particular instanz. Unable to gather Oracle database information, sqlplus or sqlnet.ora file may be missing for oracle home: /pkg/addp/oracle/base/product/12.1.0/dbhome_1 We thought that's an Error so we investigated with our DB-Admins, they told us, it's not an Error because the System is prepared for the Instanz but it is currently not running there. Maybe the false-positiv statement is wrong here. Sorry for the confusion.
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Nov 16, 2020
04:44 AM
1 Kudo
When discovering Oracle DB-Instanzes in a clustered env with one failover Server, Oracle LMS detection throws an Error on the failover Server, let's call him "B". Error is about a missing Instanz which is configured on "B" but not running. Instanz is currently running on Server "A" and "B" has only configurations for this Instanz. So in case of Errors, "B" can take over from "A". Oracle error is also complaining about a missing a directory, which is located on a NFSshare. In case of errors this share will switch from "A" to System "B", but is not present during the OracleLMS-scan. So, seems like an Oracle-false-positiv message, which is confusing. Any idea how to handle this?
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Oct 14, 2020
09:26 AM
Hi ChrisG, thanks a lot for your reply. As you said, there might be some special szenarios not to install the Agent-Component during Beacon-Installation. But even if you do it, there seems to be a lack of functionality on the Beacon afterwards, if it comes to downloading the latest packages from the Server. For e.g. you're not able to auto-upgrade this Beacon automatically. As you mentioned. We came across this issue because of some performance issues on our Beacons and the initial idea - suggested from Flexera - was to deactivate/uninstall the component on Beacon-side. After it was clear that the component is not responsible for the issue, and to be honest here - we've missed to activate it again, because we didn't expect such kind of things to come, we've experianced these issues afterwards. Nevertheless, what you will get in UI - which is a disturbing fact - is an Error in Beacon overview for this particular beacon, telling, it was unable to download latest packages from Server. You will face this issue, not knowing, that the integrated Agent is a crucial part of the Beacon, and therefore your Infrasturctue Agents are also suffering from this. I, personally expect that the Beacon itself is able to do all the neccesserray parts, without the Agent component. Furthermore, we noticed that with integration of the Agent, it will scan the Beacon-version and it is getting recognized, but the Version of the Agent is not displayed as an installed Application in UI for that Beacon afterwards. best regards, Matthias
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Oct 13, 2020
10:10 AM
1 Kudo
for whatever reasons..... If one is NOT using the component of an integrated FlexNet-Agent on a Beacon-Server, you will face issues during auto-downloading of the latest packages from Server. As we are using this Tool on a global scale, so me and my technicians can not understand why the infrastructure isn't working without this component on a Beacon. Pleas let us know, why on a Beacon an Agent is needed to fullfill all neccessary download activities according to prepare the Systems connected too or are beneath a Beacon. Why is BeaconEngine depending on an integrated Agent if BeaconEngine should be able to handle this preparation for infrastucture by itself?
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Oct 13, 2020
08:06 AM
1 Kudo
Hi mfranz, we're running "out of the box" - standard - schedules and tasks/jobs on AWS beacon. Except, the initial discovery-Job for AWS is taking more time within it's Job, than the upgrade of Beacon-Policy. So there might be a Timing issue here. I mean: AWS-Job for gathering Data from AWS got started and in background policyupdates are done on Beacon-side. Due to this, the scripts on Beacon-side are getting downloaded/deleted and recreated, during collecting the Data from of AWS even if it is not finished yet.
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Oct 12, 2020
05:20 AM
1 Kudo
Hi, occasionally, we're receiving a failure in System Tasks for our AWS data gathering. Gathering inventory data: Failed: Could not find a part of the path 'C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\Amazon Web Services\Logic.ps1'. Full Message from Log: Failed to execute Reader 'Get AWS EC2 account information' from file C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\amazon web services\Instance.xml, at step line 1 Error: Could not find a part of the path 'C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\Amazon Web Services\Logic.ps1'. Beacon is within AWS. But with next run of the Task the error vanishes. Any idea? regards, Matthias
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Sep 25, 2020
04:36 AM
Thanks a lot kclausen is there a something like a "Best Practise Guide for Flexera Agent in AWSImage" available?
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Sep 24, 2020
10:39 AM
Hi, Assuming you're creating an Image for AWS cloud OS's, including Flexnet Agent (talking about Linux here) and one wants to offer this to customers. If you once create this Image and it is getting ordered by other customers, the AgentID will stay the same as in the initial Image. Thus, it will bring no results to the Server or flipping results which cannot be associated to the correct machine, hence, it is not there. Is there a possibility to re-create the AgentID beforehand the Scan on a new deployed Image? Is AgentID hardcoded during installation/creation of an AWSImage? Is user/admin able to change this ID afterwards? If yes, how to do? Our Idea is, to clear AgentID-String (whereever it is written) before a "new" Image is started or deployed. Ideas?
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Sep 07, 2020
09:57 AM
Hello, can you give a little more insight? what has been done to fix the issue? regards, Matthias
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Sep 03, 2020
09:40 AM
1 Kudo
Hi, the initial Problem has been determined on an on-premise environment. I'm not sure if the workaround (mentioned here) will help on a cloud-based environment, too. If you're facing issue with updating your cloud-based solution, you should ask Flexera-support and open up a case for it. best regards, Matthias
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Aug 17, 2020
05:37 AM
2 Kudos
Hi Alexander, we do have the same issue on our side. Only solution is to copy the packages manually as you described. btw. we also have a case open for it but with no solution til now best regards, Matthias
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Jul 28, 2020
07:50 AM
1 Kudo
Hi mfranz, many thanks to you and Klaus for the meeting and for your exzellent help and your expertise on this. It helped us alot to understand the requirements within AWS. regards, Matthias
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Jul 20, 2020
05:12 AM
Hi mfranz, many thanks for the update! will get in contact with you guys soon. regards, MS
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Latest posts by mschwach
Subject | Views | Posted |
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94 | Nov 30, 2020 09:08 AM | |
143 | Nov 24, 2020 06:52 AM | |
191 | Nov 20, 2020 04:07 AM | |
247 | Nov 16, 2020 04:44 AM | |
147 | Oct 14, 2020 09:26 AM | |
186 | Oct 13, 2020 10:10 AM | |
126 | Oct 13, 2020 08:06 AM | |
160 | Oct 12, 2020 05:20 AM | |
168 | Sep 25, 2020 04:36 AM | |
208 | Sep 24, 2020 10:39 AM |
Activity Feed
- Posted Re: Oracle LMS detection in a Clustered env. with failover Servers on FlexNet Manager Forum. Nov 30, 2020 09:08 AM
- Posted Re: Oracle LMS detection in a Clustered env. with failover Servers on FlexNet Manager Forum. Nov 24, 2020 06:52 AM
- Got a Kudo for Oracle LMS detection in a Clustered env. with failover Servers. Nov 20, 2020 05:32 AM
- Posted Re: Oracle LMS detection in a Clustered env. with failover Servers on FlexNet Manager Forum. Nov 20, 2020 04:07 AM
- Posted Oracle LMS detection in a Clustered env. with failover Servers on FlexNet Manager Forum. Nov 16, 2020 04:44 AM
- Kudoed Re: FNMS 2020 R1 on-prem - AWS Error/failed for mfranz. Oct 15, 2020 02:25 AM
- Posted Re: FNMS 2020 R1 on-premise --- without integrated Agent on a Beacon on FlexNet Manager Forum. Oct 14, 2020 09:26 AM
- Kudoed Re: FNMS 2020 R1 on-premise --- without integrated Agent on a Beacon for ChrisG. Oct 14, 2020 09:26 AM
- Got a Kudo for FNMS 2020 R1 on-premise --- without integrated Agent on a Beacon. Oct 14, 2020 02:10 AM
- Posted FNMS 2020 R1 on-premise --- without integrated Agent on a Beacon on FlexNet Manager Forum. Oct 13, 2020 10:10 AM
- Got a Kudo for Re: FNMS 2020 R1 on-prem - AWS Error/failed. Oct 13, 2020 08:56 AM
- Posted Re: FNMS 2020 R1 on-prem - AWS Error/failed on FlexNet Manager Forum. Oct 13, 2020 08:06 AM
- Got a Kudo for FNMS 2020 R1 on-prem - AWS Error/failed. Oct 13, 2020 03:58 AM
- Posted FNMS 2020 R1 on-prem - AWS Error/failed on FlexNet Manager Forum. Oct 12, 2020 05:20 AM
- Posted Re: AgentID in AWSImage on FlexNet Manager Forum. Sep 25, 2020 04:36 AM
- Kudoed Re: AgentID in AWSImage for kclausen. Sep 25, 2020 04:32 AM
- Posted AgentID in AWSImage on FlexNet Manager Forum. Sep 24, 2020 10:39 AM
- Kudoed Re: Questions on the FlexNet inventory agent unique identifier (AgentID) property for CptcAPslOCK. Sep 24, 2020 10:12 AM
- Posted Re: FNMS Inventory Beacon - auto upgrade failes on FlexNet Manager Forum. Sep 07, 2020 09:57 AM
- Got a Kudo for Re: FNMS Inventory Beacon - auto upgrade failes. Sep 03, 2020 09:57 AM
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