msutharh
Level 7

FNMS to Servicenow Integration

Currently we don't have integration between Flexera to ServiceNow, and as per requirement we need to integrate Servicenow into FNMS. Also we know that it requires license to integrate for on-prem. But if we migrate it from on-prem to cloud do we still required license to integrate or we can get default enable?

FNMS Version : 2017 R1

Servicenow Version : Paris

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1 Reply
dsalter
Level 5

The service now inventory adapter was released to on-prem and cloud customers in the 2020R2 release.

https://community.flexera.com/t5/FlexNet-Manager-Blog/ServiceNow-Inventory-Connector-in-FlexNet-Mana...

This release required no additional licensing to my knowledge, unless you see an increase in active devices counts which would require FNMS licensing.

The inventory adapter requires you install and configure the Flexera Integration on a ServiceNow mid-server.  This is available on the ServiceNow app store.  Assuming you just want ServiceNow device inventory imported into FNMS (One-way), from there you will just need to setup the powershell inventory adapter on your Flexera Beacon to have the service now data come into FNMS inventory.

Hopefully I understood your question fully. 😉

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