FNMS 2019 R1 install only showing Beacon version 12.4.0.15611 available, forcing new Beacon servers to downgrade

[thomas_dickey]

Our fresh install of FNMS 2019 R1 is only showing Beacon software 12.4.0.15611. 

C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\WebUI\Content\Beacons

Shows the correct version install is available on the Application server which is 13.2.0.1104. 

Can someone please help us to figure out how to get the newer version listed in the application so we can update the beacon server?

I am looking at the Beacon properties page and only seeing the older version. 

[wernerb]

Hi,

You can rerun you config.ps1 with the extension updateConfig, it should resolve that issue

./config.ps1 "config\FNMS Windows Authentication Config.xml" updateConfig

[thomas_dickey]

When I run that command I do see where the script is attempting to load the packages, however it errors out with the message below. 

It seems to be unable to see the file. The first time I received this error I went and looked at the path specified and indeed the files where not there. I was able to find the file it is looking for in the C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\WebUI however and so I copied the files into the path below. I still receive the same error however upon re-running the config script. 

Invoke-Expression : Exception calling "LoadFrom" with "1" argument(s): "Could not load file or assembly
'file:///C:\Program Files (x86)\ManageSoft\WebUI\bin\Ionic.Zip.dll' or one of its dependencies. The system cannot find
the file specified."
At C:\temp\FlexNet Manager Suite\support\ConfigHelper.ps1:590 char:12
+ $ret = Invoke-Expression "$exe $params"
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Invoke-Expression], MethodInvocationException
+ FullyQualifiedErrorId : FileNotFoundException,Microsoft.PowerShell.Commands.InvokeExpressionCommand

[sushant_narula]

Hi Thomas,

Did you get any resolution for this error, i am also facing exactly the same while repointing to a new database.

[mrichardson]

Looking at the stack trace I see the script detects the installation directory as C:\Program Files (x86)\ManageSoft\ when it should be C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform.

Please look in the registry under the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft

and ensure the values for ComplianceInstallDir, ETAPInstallDir, and InstallDir correctly points to the FlexNet Manager Platform directory where you have FNMS installed.

And also the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Flexera Software\FlexNet Manager Platform

should have FNMPInstallDir pointing to the same path

ie. by default, these should all point to C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\ or wherever the installation actually exists.

[sushant_narula]

@Jellou helped me on this one.
And it worked for me -
https://community.flexera.com/t5/FlexNet-Manager-Forum/Invoke-Expression-Exception-calling-quot-LoadFrom-quot-with-quot/m-p/123435#M3600