Error while opening FlexNet Beacon

[AjaykumarPatil]

Hello Team,

Getting below error while opening beacon UI. 

Dose anyone already faced this issue Please let me know the resolution.

I found below error in inventorybeacon.log 

 [Beacon.Program ] [ERROR] An error has occurred in the Inventory Beacon.
System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Flexera.Beacon.Common.SAPLandscapes.ReadSapLandscapeFile(String fileName)
at ManageSoft.Compliance.Beacon.DetailPanels.ConnectionsPanelSAP..ctor()
at ManageSoft.Compliance.Beacon.MainForm.InitializeComponent()
at ManageSoft.Compliance.Beacon.MainForm..ctor()
at ManageSoft.Compliance.Beacon.Program.Main(String[] args)

[ChrisG · Accepted solution]

This stack trace makes me think that the following file on the beacon may be corrupted and doesn't contain valid XML content: C:\ProgramData\Flexera Software\Beacon\SAPSystemLandscape.xml

Can you check whether the content in that file looks reasonable?

[mfeinman]

Did you recently create a business adapter that might have some issue?  Other users in this forum who had the same error you did said that deleting a recently created business adapter resolved their issue.

https://community.flexera.com/t5/FlexNet-Manager-Forum/Root-element-is-missing-error/td-p/127550

--Mark

[ChrisG · Accepted solution]

This stack trace makes me think that the following file on the beacon may be corrupted and doesn't contain valid XML content: C:\ProgramData\Flexera Software\Beacon\SAPSystemLandscape.xml

Can you check whether the content in that file looks reasonable?

[AjaykumarPatil · Accepted solution]

Yes found issue in "SAPSystemLandscape.xml" it was blank. After replacing the file beacon is opening fine.