Hi Flexera and Community members,
I would like to ask you about how FNMS or SaaS Manager cover following Vendor's SW or SaaS?
|Name of Vendor||Software||Flexer Support to cover Y/N?||Type||How Support?(required Flexera Software Name)|
|Tobeway(Korean Vendor)||TobeWay MDM||License|
|SFDC(Sales Force.Com)||Sales Cloud||SaaS|
Aug 17, 2020 09:18 PM
Please create a support case regarding the required license registrations in the SKU/PURL libraries, and please make sure to include the SKU numbers for the licenses that isn't currently being recognized, i.e. IBM Maximo, SAP eWM, Sopheon Accolade and Tobeway MDM. If you also have evidence for these products from your environment then please also include it if you want it to be recognized by Flexera.
Salesforce and ServiceNow are already supported with direct integrations in SaaS Manager, please refer to https://docs.flexera.com/flexera/EN/SaaSManager/SaaSIntegrations.htm
For Oracle Eloqua, SAP Ariba and SAP SuccessFactors please create another support case (enhancement request) in which you should also make sure to include expectations on which information you see being required in SaaS Manager through an integration.
Aug 19, 2020 06:36 AM
Aug 19, 2020 06:56 AM
Yes please, two separate support cases for two different products.
Not sure, what you mean by your question: "All of them is free?", please would you mind elaborating?
The link I included references the SaaS apps for which Flexera SaaS Manager includes direct integrations, and all integrations would be included with the customer's subscription to SaaS Manager.
For FlexNet Manager the "managed application list" I would assume refers to the Application Recognition Library (ARL)? If yes, then please include the relevant unrecognized evidence in the support case raised for Flexera to add and maintain it going forward.
Aug 19, 2020 07:49 AM - edited Aug 19, 2020 07:50 AM
Our SaaS Manager direct integrations are listed here: https://docs.flexera.com/flexera/EN/SaaSManager/SaaSIntegrations.htm
This is for API based integrations, and shows coverage. I'm not familiar with the sw titles or the license metrics you mention in the below list, but the principle is really to use FNMS for software installations (on-prem or Cloud) and SaaS Manager for SaaS applications that have no local presence and are typically only accessed via browser. Of course there are some "hybrid" SaaS applications, that have both (e.g. Microsoft 365), but the above is general best practice. For those you have listed as "license" if there is a relevant software installation in your environment, it may be the case to use FNMS.
Sep 10, 2020 04:09 AM