cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Disk size not reported from AWS EC2 Linux instances

Hi guys, 

Does anyone here gathers inventory from AWS instances using the agent?
I have the agent installed on various distros, and inventory collected from all of them shows Disk GB in WebUI as zero. 
Windows instances work OK. 

I have checked the logs on the Linux device and I can see following lines in tracker.log:
...
Thu Mar 14 10:37:39 2024 (G, 0)] {13391} Loaded LinuxPhysicalMemory provider for MGS_PhysicalMemory class
[Thu Mar 14 10:37:39 2024 (G, 0)] {13391} Loaded LinuxProcessor provider for MGS_Processor class
[Thu Mar 14 10:37:39 2024 (G, 0)] {13391} Loaded LinuxDiskDrive provider for MGS_DiskDrive class
[Thu Mar 14 10:37:39 2024 (G, 0)] {13391} Loaded LinuxBIOS provider for MGS_BIOS class
---

In the ndi file, however I'm not finding the MGS_DiskDrive class:

...
Hardware Class="MGS_Processor" Name="Intel(R) Xeon(R) Platinum 8259CL CPU @ 2.50GHz" Evidence="OS API">
<Property Name="CurrentClockSpeed" Value="2499"/>
<Property Name="Description" Value="Intel(R) Xeon(R) Platinum 8259CL CPU @ 2.50GHz"/>
<Property Name="L2CacheSize" Value="36608"/>
<Property Name="Manufacturer" Value="GenuineIntel"/>
<Property Name="MaxClockSpeed" Value="2499"/>
<Property Name="Name" Value="Intel(R) Xeon(R) Platinum 8259CL CPU @ 2.50GHz"/>
<Property Name="NumberOfCores" Value="1"/>
<Property Name="NumberOfLogicalProcessors" Value="2"/>
<Property Name="ProcessorId" Value="0"/>
<Property Name="Stepping" Value="7"/>
<Property Name="Version" Value="Model 85, Stepping 7"/>
</Hardware>
<Hardware Class="MGS_BIOS" Name="Amazon EC2" Evidence="OS API">
<Property Name="Manufacturer" Value="Amazon EC2"/>
<Property Name="Name" Value="Amazon EC2"/>
<Property Name="ReleaseDate" Value="20171016T000000"/>
<Property Name="SerialNumber" Value="ec277212-ae35-dcf4-7dd6-30abf17699ed"/>
<Property Name="Version" Value="1.0"/>
</Hardware>
...

Does anyone have idea what's going on?

(2) Replies
ChrisG
By Community Manager Community Manager
Community Manager

Sample inventory data I have also does not show any disk drive information from EC2 instances running Linux operating systems. So I'm suspecting that the Linux FlexNet inventory agent does not gather that information in EC2 environments for some reason.

(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)
mpaladino
By Level 3 Flexeran
Level 3 Flexeran

I can confirm that this is a bug and it has been logged with Engineering