We were about to roll out fresh agent installation on azure side. We were testing couple of devices & every time it went partially successful though in installation log we observed not completed (strange thing is , whichever OS agent package we use for different flavored OS , we noticed one string in the installation log like "Installation NOT APPLICABLE “ManageSoft for Solaris (x86) Managed Devices[common](19.0.0)” , which we've never seen in the past at the time of agent 17 or 18 roll out. We had used the same package 4 months before & it went successful but not this time.
Dec 15, 2023 04:24 AM
Hello @Subhajit ,
Can you give us more detail on which OS version do you use. As for me is not clear, it's SunOS or other OS type?
Dec 15, 2023 04:50 AM
Other OS like linux & windows.
Dec 15, 2023 05:28 AM
Hi Subhajit,
could you please provide a full installation.log for further analysis. Thx.
Dec 19, 2023 09:38 AM
@Subhajit wrote:
We were about to roll out fresh agent installation on azure side. We were testing couple of devices & every time it went partially successful though in installation log we observed not completed (strange thing is , whichever OS agent package we use for different flavored OS , we noticed one string in the installation log like "Installation NOT APPLICABLE “ManageSoft for Solaris (x86) Managed Devices[common](19.0.0)” ,RTasks which we've never seen in the past at the time of agent 17 or 18 roll out. We had used the same package 4 months before & it went successful but not this time.
Here are some of the suggestions that I found:
Dec 21, 2023 11:46 PM