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juanr1vargas
Level 4
‎Jul 16, 2020 03:17 PM

Beacon connectivity issue

I'm having connectivity issues with my beacon. It seems as if the beacon is able to get policy updates, but it is failing to upload inventory. I checked the upload.log and found the following error:

Upload package failed, retrying in xx seconds (error: Request failed: (413/Request Entity Too Large) Request Entity Too Large)

Any insight into what this means?

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2 Replies
kclausen
Level 14 Flexeran
Level 14 Flexeran
‎Jul 16, 2020 03:35 PM

This error is recorded by IIS on your beacon server as it is receiving a very large file.  You need to reconfigure IIS to accept larger file sizes.

The following Support Blog from Microsoft should help.

https://techcommunity.microsoft.com/t5/iis-support-blog/solution-for-request-entity-too-large-error/ba-p/501134

mfranz
Level 16 Champion
Level 16 Champion
‎Jul 21, 2020 09:29 AM

Hi,

This also has been discussed recently in the Flexera community: https://community.flexera.com/t5/FlexNet-Manager-Forum/Upload-File-Size-in-FNMS/td-p/151978

Best regards,

Markward

Softline Group is Europe's leading independent expert in Software Asset Management.