kwy4262
Level 3

After a Flexnet manager restart my Product Daily Peak Usage report disappear ?

Hi All:

The Cognos Product Daily Peak usage report is a default report under Cognos's Product Report Folder.  I am not sure why it is not there anymore after a Flexnet Manager restart. I am wondering if there's a way to get it back ? 

 

Thanks,

CK

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1 Reply
sjackson
Flexera
Flexera

Hi @kwy4262 

-If changes have been made to the system please check to ensure you still have the Analytic User role by having the Admin in your FNMEA instance go to the Reporting > Assign Cognos Roles.

-If your settings are correct please ensure the Cognos services is up and running correctly, if you restarted the FNMEA services but not the Cognos services please also restart these services.

-After this please also check whether the Admin account can see these reports, you may need to re-import the packages by going Reporting > Cognos Administration > Import Package

Please let me know if your still having difficulties after checking the above steps