When I try to run the ARL and PURL file manually in ON-Prime prod environment. date is updating but version is not updating.
Please find the attached screen shot.
The same is working ARL,PURL,SKU files are working in Test Environment.
Please help on this issue. No error message in the log file
Oct 18, 2021 03:20 AM
I am not able to see the below version it is still 2631 and also in PURL 487 version, at present for that also it is 491 version.
we dont have any problem in test environment and it is updating correctly.
Oct 20, 2021 03:58 AM
@paromita_deb2 - Your log files show that the import was successful. If you are not seeing the latest ARL and PURL builds from your manual import, then my only guess is that you are not importing the most recent ARL and PURL libraries. I would recommend that you manually download the latest versions of each library down to your server and then perform another import.
Oct 20, 2021 05:58 AM
Saturday server restarted successfully. today i done manual ARL,PURl,SKU upload but SKU only success. PURL and ARL not updating the version.
ARL file runs completed successfully, but date also not updated. i have attached the screen shot please help me on this. Verified the logs no errors.
SKU version new version is 493- Updated successfully
Purl Version new version is 493- Date updated but version not updated.
ARL new version is 2635- DATE and version not updated.
But the same files updated successfully in test environment.
Oct 25, 2021 05:47 AM
Again i have tried manual only today. we have customize environment so unable to run automatic.
I have run this command -ia for arl and -is for purl and sku. still problem.
Please suggest any help.
Oct 25, 2021 07:47 AM
@paromita_deb2 - What version of FNMS On-Premises is this? The -ia and -is parameters have not been used in FNMS for some time.
Stage the Libraries
Place the ARL file into C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\ARL
Place the SKU and PURL library files into C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\SKU
Launch the Import
In a DOS Prompt (run As Admin) go to the FlexNet Manager \dotnet\bin folder.
Launch the full import with the following command:
ShadowHostWin.exe BatchProcessTask.exe run ARLImport
Oct 25, 2021 07:55 AM
We dont have folder only upto data import folder is available. Shall i create a another 2 folders and move the ARL,PURl,SKU files in those folder?
After this i need to run whole command like
"ShadowHostWin.exe BatchProcessTask.exe run ARLImport".
We are using the FNMS2020 R1 version in On-Permises.
Please let us know so that i can try this workaround.
The same is working fine in test environment. i dont have idea why it is not working in prod environment.
Oct 25, 2021 11:27 PM