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Unable to Save Server-Side Conditions
Unable to Save Server-Side Conditions
Summary
Due to an issue with the publisher site, it is not possible to save server side conditions.. This article provides a fix for the issue.Symptoms
When attempting to configure Server-Side Conditions for an update, the settings are lost upon saving the update.Cause
This is due to an issue with the On-Premise FNC publisher server. The issue is being tracked under issue number IOJ-1806447. The issue does not affect FNC On-Demand.Resolution
A fix for this issue will be included in the next major release of Flexnet Connect...Workaround
To workaround the issue, simply copy the attached file updatew_entitlements.jsp to the directory <FNC home>\FNC1500\tomcat\webapps\publisher\message, and then restart the FNC service... Note that In a distributed environment, this change will be made on the publisher site.
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