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goody612
Level 7
‎Dec 12, 2018 01:42 PM

User Console Install failing at "Intializing Solution"

User Console is failing at the the "Intializing Solution" step. The account we are using is then locked out.

Anyone experience anything like this?
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5 Replies
sirnsasheryar
Level 2
‎Dec 13, 2018 11:18 PM

nope i never experienced this thing!!
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Larry578
Level 3
‎Jan 02, 2019 04:37 AM

I had same issue some weeks ago. But I cant find any solution.
If you find it, describe here.
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goody612
Level 7
‎Jan 03, 2019 11:57 AM

We do have a case opened up, but haven't had any luck thus far.
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taboudreau
Flexera Alumni
In response to goody612
‎Apr 05, 2019 03:34 PM

Glad you have a ticket... For anyone experiencing this install issue please work with support please to dig in on your authentication setup as well as if you can just flip the installer flag on that step that its stuck on.
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steven_donovan1
Level 6
‎May 21, 2019 12:21 PM

My issue was Could not obtain information about Windows NT group/user. I opened a support case and I had to switch the DB ownership to SA. After I did this and re-ran the installer it worked.

  https://stackoverflow.com/questions/25845836/could-not-obtain-information-about-windows-nt-group-user

@goody612 wrote:
User Console is failing at the the "Intializing Solution" step. The account we are using is then locked out.

Anyone experience anything like this?

 

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