JuanETorres
Flexera beginner
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Jan 04, 2018
01:39 PM
Normalization for service now
hi and good day
I wanted to ask regarding the normalization process, what fields does it actually update on the computer table? on the "cmdb_ci_computer" does the normalization actually updates the 33 fields??? or does it just insert the normalized values in new columns on the table?
regards.
I wanted to ask regarding the normalization process, what fields does it actually update on the computer table? on the "cmdb_ci_computer" does the normalization actually updates the 33 fields??? or does it just insert the normalized values in new columns on the table?
regards.
1 Reply

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Apr 05, 2019
03:36 PM
Re: Normalization for service now
It updates the Normalized_xxx fields and keeps the original value. It also setups different default views that show the new normalized columns/fields (since those are obviously better), but the old ones should still be there.