App Broker Discussion Forum | Flexera Community Support

Solved Uninstall selection by pass question template

When selecting Uninstall Action radio button on Catalog Item, is there a way to by-pass or turn off the question template or individual questions? They are not relevant to requesting an uninstall of the application.

Solved Error on MAC when inserting to the collection

We have the JAMF integration and I've tested the settings and they are still valid. When a machine is inserted to the collection the CasperCollectionInsert.log and the Request log have the following error. Is this something with our set up on the G...

Solved 'The anti-forgery token could not be decrypted' error in App Broker WebsiteMVC.log

I'm getting an error daily in our websitemvc.log about anti-forgery. I've look at the web.config file under <system.web> and we have the machine key, decryption key and validation key listed. In IIS the machine key is configured as auto generated at...

Solved Upgrade App Broker without ServiceNow connection in Dev

Beginning the upgrade process from 2018R1 to 2019R1 in dev, we had to reconnect ServiceNow to App Broker because it had been disconnected in that environment months ago. The customer would like to test the ServiceNow connection by executing and end-t...

Solved Is a Catalog Item required for Reharvesting?

Can license reharvesting be performed for an application that doesn't have a Catalog Item? We are looking at using the reharvesting process for targeting unauthorized software and are concerned about applications that weren't installed by App Portal ...

Solved Data Sync error - Error while InsertUserComputerToIntermTable Invalid column name 'Active'

I'm seeing an error in the data sync logs after the user/computer relationship starts. I do see that the relationships sync but I'm not able to determine why this error occurs. Error while InsertUserComputerToIntermTable Invalid column name 'Active'....

Solved Product and Licensing Center Issues?

We are not able to access the Product and Licensing Center. We receive the attached message when using Internet Explorer or Google Chrome on a few different machines and two different accounts

AppPortal 2019 R1 installation issue: "Server not found. Verify that the specified server exists. The server name cannot be empty."

Has anyone run across this error installing AppPortal 2019 R1?We have found the suggested helpnet article. Did the workaround work? Were additional steps required?

ESD Service Won't Restart

After running into a problem with targeting devices for reclamation, Flexera support recommended replacing some App Broker files in the install directory with an updated version of the files provided by support. I followed these instructions and rena...

Solved App Portal / FIPS

We're having an issue with an AppPortal implementation. After installing AppPortal, we cannot get it to run while FIPS is enabled. I've found this article and have interpreted it as FIPS and App Portal do not function together. Is this correct? Is th...

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