App Broker Discussion Forum | Flexera Community Support

Solved Site Feedback Permissions

i am trying to limit access for the person handling submitted Site Feedback in App Portal. Site Feedback exists under the Communication tab but when I provide the user only R/W/D permissions under Site Communication they cant see Site Feedback but th...

Solved License Exceeded Workflow Intermittently Triggering

In App Portal 2018 R1 I am seeing an issue with a License Exceeded workflow. This workflow has 1 level and 1 condition. The condition is that if a license is exceeded then trigger the workflow. These products have licenses available, but sometimes it...

Show new items search

For the "Show new items search", is there a way to filter the results more than just setting the day limit?For example, can we also filter in/out folders? We have production and non-production categories, and for that reason if we were going to use ...

how does flexera helps in knowing application level inventory ?

does flexera helps in knowing application level detailing ? do we need to know application level detaining before migration ?

Solved Can we Integrate App Broker with serviceNow without using FNMS

Can we Integrate App Broker with ServiceNow without using FNMS Integration? if no then why and if yes then why?

Solved Confirming Install for ServiceNow Ticket Closure

Could someone please help me understand how App Broker, when using ServiceNow as the front end, confirms software has been successfully installed and therefore closes the ServiceNow request/ticket? A customer is looking for details on how this works....

Solved Multiple Workflows on a Catalog item causing no workflow to be evaluated

In our App Portal 2018 R1 instance we have applied two workflows to the same catalog item. When a user checks out this item the workflow is ignored and the email to the users states "No approval required". If I remove one of the workflows then the ap...

Solved ServiceNow Authentication Error with App Broker

A customer has the ServiceNow connection set up (to be used as the front end ui, with App Broker as the backend) with App Broker and the tests pass and catalog items sync to ServiceNow, but the ServiceNow admin has brought to my attention that there ...

Solved How to display a lot of Catalog Items in ServiceNow

A customer implementing App Broker is looking to import around 700 Catalog Items into the tool, and is using it with ServiceNow as the front end. It looks as though the only way to display catalog items in ServiceNow that are mapped to their counterp...

Where does the App Broker License count come from with Device based licensing?

A customer recently starting seeing the error in App Broker that says they are over their current licensing and need to address it, but they having Device based licensing (in Settings>General it actually says DESKTOP based, and the license type is Su...

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