We are investigating the possibility of using a non-user email address (a mail box) as part of an approval group.
The current members of the Approval Group are valid App Portal members who are members of an AD group, we use the AD group to fill the App Portal Approver Group.
If we added a mailbox to that AD group – would that be an issue?
Currently that mailbox lives in an OU that is not part of the App Portal Custom User ID Sync SQL Query – would that cause any issues?
If it did cause issues – could we modify our Sync SQL Query so that it’s details would be imported by the data sync?
Would there be issues because that mailbox entry would not have an associated machine?
What we are trying to achieve is for approval notifications, for a specific approval workflow, to go to a team’s mail box instead of to the whole team (the team is our licencing team and they are getting an overload of approval requests into their personal email).
Jul 02, 2020 09:03 PM
Jul 07, 2020 09:56 AM
Jul 07, 2020 09:56 AM
Thanks for clarifying. I like that solution, I will try it out.
Jul 07, 2020 08:10 PM