i am trying to limit access for the person handling submitted Site Feedback in App Portal. Site Feedback exists under the Communication tab but when I provide the user only R/W/D permissions under Site Communication they cant see Site Feedback but they can see the data in the other tabs under Communication i.e. notifications, approve reasons, etc. If i provide the user permissions under Site Management then they can see Site Feedback.
Is there a way to resolve this? The customer wants this user to only have access to site feedback and not permissions to the rest of the Site Management sections.
Jan 13, 2021 08:52 AM
@CharlesW Based on this "Note • Permissions are the “most restrictive model”. For example, if a user is in two groups where one is granted Read permission and the other granted Write permission, the permissions will be Read; they are not cumulative." from "Managing Administration Permissions" in the App Portal System Administration Guide - would mean that if I add Read permissions to Site Management the R/W/D would not take effect and the user would only be able to view the Site Feedback they would not be able to respond to them.
@kevin_philpot That makes sense. The issue here is the customer wants to assign a Site Feedback role to a user and have that individual handle responding to all Site Feedback, but not have access to any other admin functions. A view only report or read only role in the dashboard doesn't satisfy this request.
Jan 15, 2021 10:23 AM
Jan 15, 2021 01:30 PM
I had a similar situation where some folks wanted to see the site feedback data but I did not want to give them sufficient AP console permissions, so I created SQL/web report and allowed them to view the data. That did the trick in my case.
Jan 15, 2021 10:13 AM