dbeckner
Consultant

Notes communcation template - Variable for note submitter

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I'm wondering if there is a variable for the username of the person adding a note to a request. The default template has "Added by ##username##" at the bottom of the email, but that variable resolves to the requester and not to the individual adding the note.

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1 Solution
CharlesW
Flexera
Flexera

Try the following:

Added by  ##Visitor_DisplayName##

I can't believe it works, but it actually seems to 🙂

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3 Replies
CharlesW
Flexera
Flexera

Try the following:

Added by  ##Visitor_DisplayName##

I can't believe it works, but it actually seems to 🙂

View solution in original post

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As an FYI, I pulled this from the handy dandy Notification Editor, which is shown in the following screen capture.

VariableEditor.png

Worked like a charm! Honestly didn't know that editor existed for variables. Thanks @CharlesW 

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