Hi Guys
I just want to ask, every when does the reclamation process runs in MyApps? I am trying to migrate our reclamation process from legacy "License Reclamation" to "MyApps" and i have been doing some testing. I have set the threshold to 2 days and it has been 6 days now but i still don't get any email notif for the software reclamation. In the legacy "License Reclamation" you can set the frequency of the notification which i can't see in MyApps. Please see steps below that i have done:
* Added required information on Flexera Integration
* Checked "Enable My Apps Email Notification"
* For testing purposes set the reclamation threshold for 2 days
* Check my device on "Targeted Device".
-Processed = False
-Is eligible for alert = Yes
May 26, 2020 12:41 AM
May 26, 2020 09:35 AM
May 26, 2020 09:35 AM
Thanks for the reply @jdempsey , unfortunately looking at the AppPortal Server it seems that during the upgrade of the product the task schedule was not automatically created. Luckily i found a thread to create it manually. Cheers!
May 26, 2020 06:26 PM