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Tuner hangs when creating response transform

I am trying to create a response transform for an msi file provided by the software developers. After entering the serial number and installation location, I get the message please wait while installshield wizard installs.... this may take a few minuts. After waiting 20 minutes I'm presuming it will not go any further. (Have tried several times)

Please help, every time I try to create a response transform for this and other packages I have the same problem.

Thanks.
Emma
(2) Replies
There have been sporadic reports. You may want to submit a report here.
This happens to me loads. Just use the IS editor to create transforms.