Repackaging Questions

[SonnyLee]

Hi, 

My former AdminStudio customer who is going through the evaluation asked for help regarding the two applications attached.

"There are two applications that I am attempting to repackage and have not been successful so far. Both applications go pretty deep into the operating system. I have already tried to look for the specific codes for these errors in MSI View on knowledge articles but was not able to find a solution there."

Thanks,

Sonny

[moconn]

The first application errors appears to be related to a character set that's not supported without enabling UTF-8 encoding on the MSI in the InstallShield Editor.

• Don’t build the MSI option in Repackager, only build the Editor (.ISM) project file
• Open that Editor project with the InstallShield Editor
• Go to:
1. MEDIA > Releases
2. Click on the release (likely Release1)
3. Click on Build tab
4. Select Build UTF-8 Database, change it to Yes

The second error for the first application is likely related to this first error.

There is a limit to how long the file path in MSIs can be, at 260 characters (see more info here); this appears to be related to the second application error message. The path should be modified, if possible, to a shorter length.