AdminStudio 2022 R2 SP1 - Check for Updates results in error 13001

[alegerlotz]

After installing AdminStudio 2022 R2 SP1, I get an error 13001 when using the "Check for Updates" button in application manager.

The full text of the error is: "The Software Manager does not recognize this product.  Please contact your software vendor for updates to this product.  Error 13001: Product Not Registered with FLEXnet Connect."

I have tried this on multiple systems in multiple domains, including ones where Check for Updates worked on prior versions of AdminStudio.

Is this a 2022 R2 SP1 issue or is it environmental?

[shashikiran]

Hi Alegerlotz,
Please have a look at the following KB article which will provide you with the information you are looking for:
https://community.flexera.com/t5/AdminStudio-Knowledge-Base/Clicking-on-quot-Check-for-updates-quot-in-the-support-tab-of/ta-p/275288.

Thanks,
Shashikiran