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shashikiran
Flexera
Sep 18, 2020
01:22 PM
Question:
Why a copy of the entire folder is getting created under 'C:\Users\<Username>\Documents\AdminStudio' after Importing an application into the Application Catalog and running the test rules, from where the application has been imported?
Answer:
During the catalog creation "Enable Software Repository" checkbox was checked and created as a "Software Repository" catalog. So after running the test rules, a copy of the entire folder is created under 'C:\Users\<Username>\Documents\AdminStudio', from where the application has been imported.
It is not possible to change the already created "Software Repository catalog" into the Normal catalog.
In order to avoid this, uncheck the checkbox "Enable Software Repository" while creating a new catalog.
Note: If we delete the files that were created under 'C:\Users\<Username>\Documents\AdminStudio', there will be no effect at all, while running the test rules or during checking the reports.
... View more
Aug 14, 2020
04:45 AM
Hi Rajesh, For this query, there is already a case created and I have replied back to the case with the information I am looking for, which will help me to look into your issue further.
Could you please provide me the information or let me know your availability, so that I can schedule a meeting for the same.
Thanks,
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Aug 13, 2020
01:42 AM
Hi, As per your comments, I understand that you are using Standard Edition of Adminstudio. HoweverStandard edition of Adminstudio doesn't include the feature "Application Manager".
So, could you please provide me the following information which will help me to look into your query further. 1. Which Edition of Adminstudio(Professional/Enterprise) you are currently using. 2. Provide the screenshot of the error you are seeing.
Thanks,
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Aug 12, 2020
05:37 AM
Hi, Yes, Configuration Manager version 1910 is not claimed to be supported by AdminStudio 2020. However, the basic functionality of AdminStudio 2020 is tested against 1910 in our QA labs and no issues were found As per the current information I got, we will be supporting Config Manager 2002 in the upcoming release of Adminstudio. I hope this helps. Thanks,
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Aug 05, 2020
07:00 AM
1 Kudo
Before providing your details, could you please check in your Product and License center do you have a new activation code for Adminstudio 2020. If yes, please use that activation code and let me know your observations.
Thanks,
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Aug 05, 2020
04:55 AM
Hi Dale, I think you are using the activation code of Adminstudio 2019 to upgrade to Adminstudio 2020, because of which you are getting into evaluation mode.
So could you please provide me your Email ID and organization ID as well, so that you can get a new activation code to upgrade to Adminstudio 2020. Please confirm if its not the case. Thanks,
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Aug 05, 2020
02:08 AM
Question: What are the Different methods using which we can Activate Adminstudio?
Answer: There are 4 methods using which we can activate Adminstudio (Refer Attached screenshot"Activation Wizard" for more details)
1. Activate or Purchase Adminstudio. In this method, we need to provide an Activation code which will be in the (4 sets of 4 characters) in the below format: XXXX-XXXX-XXXX-XXXX This is the method that the majority of the customers use. (Refer Attached screenshot"Activation Code" for more details)
2. Continue to Evaluate Adminstudio : We can use this method to evaluate Adminstudio for 21 days without Activation.
3. Configure Adminstudio to get license information from a license server. In this method, we provide license server details IP/Server Name and Port(27000) (Refer Attached screenshot"License Server" for more details)
4. Configure Adminstudio to get license information from a license file. In this method, we use a license file to activate Adminstudio.
Please have a look at the following link which will provide you more details: https://docs.flexera.com/adminstudio2020/Content/helplibrary/VerificationOverview.htm#asverification_416060839_1061278
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Jul 31, 2020
04:21 AM
Question:
Why do we receive an error message "SSL Security Error" while connecting to the SQL database after enabling TLS 1.2 and disabling TLS 1.0 and TLS 1.1 in the server machine? Please refer attached screenshot "SSL Security Error.JPG" for more details.
Answer:
SQL Server OLE DB provider does not support TLS 1.2 so AdminStudio will not be able to connect to a SQL server in a TLS 1.2 only environment.
Adminstudio started supporting TLS 1.2 from the 2018 R3 version and above.
So if you are using the Adminstudio version less than 2018R3 and below, you will not be able to connect to the SQL server where TLS 1.2 is enabled.
However, it connects successfully to the SQL server if TLS 1.0 and TLS 1.1 are enabled.
Navigate to the following path in the SQL server machine and modify the value accordingly: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2 Please refer attached screenshot "TLS Registry path.JPG" for more details.
We can set programmatically TLS 1.2 Client and Server using the following PowerShell script attached
Powershell script to enable TLS 1.2 on Client and Server
$protocols = @{
'SSL 2.0'= @{
'Server-Enabled' = $false
'Client-Enabled' = $false
}
'SSL 3.0'= @{
'Server-Enabled' = $false
'Client-Enabled' = $false
}
'TLS 1.0'= @{
'Server-Enabled' = $false
'Client-Enabled' = $false
}
'TLS 1.1'= @{
'Server-Enabled' = $false
'Client-Enabled' = $false
}
'TLS 1.2'= @{
'Server-Enabled' = $true
'Client-Enabled' = $true
}
}
$protocols.Keys | ForEach-Object {
Write-Output "Configuring '$_'"
# create registry entries if they don't exist
$rootPath = "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\$_"
if(-not (Test-Path $rootPath)) {
New-Item $rootPath
}
$serverPath = "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\$_\Server"
if(-not (Test-Path $serverPath)) {
New-Item $serverPath
New-ItemProperty -Path $serverPath -Name 'Enabled' -Value '1' -PropertyType 'DWord'
New-ItemProperty -Path $serverPath -Name 'DisabledByDefault' -Value '0' -PropertyType 'DWord'
}
$clientPath = "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\$_\Client"
if(-not (Test-Path $clientPath)) {
New-Item $clientPath
New-ItemProperty -Path $clientPath -Name 'Enabled' -Value '1' -PropertyType 'DWord'
New-ItemProperty -Path $clientPath -Name 'DisabledByDefault' -Value '0' -PropertyType 'DWord'
}
# set server settings
if($protocols[$_]['Server-Enabled']) {
Set-ItemProperty -Path $serverPath -Name 'Enabled' -Value '1'
Set-ItemProperty -Path $serverPath -Name 'DisabledByDefault' -Value '0'
} else {
Set-ItemProperty -Path $serverPath -Name 'Enabled' -Value '0'
Set-ItemProperty -Path $serverPath -Name 'DisabledByDefault' -Value '1'
}
# set client settings
if($protocols[$_]['Client-Enabled']) {
Set-ItemProperty -Path $clientPath -Name 'Enabled' -Value '1'
Set-ItemProperty -Path $clientPath -Name 'DisabledByDefault' -Value '0'
} else {
Set-ItemProperty -Path $clientPath -Name 'Enabled' -Value '0'
Set-ItemProperty -Path $clientPath -Name 'DisabledByDefault' -Value '1'
}
}
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Jul 30, 2020
10:23 PM
1 Kudo
Thank you for the update.
There are 4 methods using which you can activate Adminstudio (Refer Attached screenshot"Activation Wizard" for more details)
1. Activate or Purchase Adminstudio. In this method, we need to provide an Activation code which will be in the XXXX-XXXX-XXXX-XXXX format. (Refer Attached screenshot"Activation Code" for more details)
2. Continue to Evaluate Adminstudio: We will use this method when we want to use Adminstudio in Evaluation mode without Activation.
3. Configure Adminstudio to get license information from a license server. In this method, we provide license server details IP/Server Name and Port(27000) (Refer Attached screenshot"License Server" for more details)
4. Configure Adminstudio to get license information from a license file. In this method, we use a license file to activate Adminstudio.
Note: Please make sure you use the same method which was used earlier to activate.
The default port which will be used to activate with the license server is 27000
If you are still facing the issue, please raise a new support ticket to look into the issue further.
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Jul 30, 2020
05:50 AM
Thank you for the update. Could you please try activating it again by providing the port, and then restart the machine and let me know your observation, which will help me in understanding the issue whether the issue is happening only for the first time or every time. Note: It should not ask for activation again if the product is already activated.
Thanks
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Jul 30, 2020
01:24 AM
Hi, Could you please let me know which type of Activation method you have used to activate Adminstudio 2020 and also can you share with me the screenshot of the message where it is asking for the server port configuration.
Thanks
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Jul 13, 2020
07:56 AM
Please create a new support case and your issue will be addressed.
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Jul 13, 2020
06:40 AM
Hi Shayn,
Activation goes in the loop when an incorrect activation code is used for activating the product. For example: If the activation code belongs to a certain version of AdminStudio and you try to activate a different version.
Please make sure you are using the correct activation code. If you see the issue still continues to occur with the correct activation code, then I would recommend filing a support case by navigating to Get Support -> Open New Case, to look into this issue further.
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Jun 30, 2020
10:14 AM
Question:
Why and how to Enable the DebugLogLevel to 5 in Adminstudio Registry entry:
Answer:
The DebugLogLevel will be set to 0 by default. The reason for enabling the DebugLogLevel to 5 in the Registry is, this setting will provide a detailed entry of all the tasks that are performed on Adminstudio in the log files ISCMIDE.log and AdminStudio Host.log which will help in debugging the issue.
Steps to be followed to set debug log level to 5: 1. Login to the machine where Adminstudio is installed. 2. Open Regedit and navigate to Regedit>HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\InstallShield\AdminStudio>DebugLogLevel. By default, the DebugLogLevel is set to 0. 3. Double click on DebugLogLevel and set the value to 5 and click on the OK button.
4. Stop and then Restart the Adminstudio Host process. 5. By default, the log files 'ISCMIDE.log' and 'AdminStudio Host.log' will be present in the following path: C:\Program Files (x86)\AdminStudio\2019\Common.
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Apr 30, 2020
01:57 AM
Unfortunately, there is no way to transfer packages from one catalog to another catalog. Could you please explain to me what is your case, which will help me in understanding the issue better and provide you the solution you are looking for if possible.
Regards,
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Latest posts by shashikiran
Subject | Views | Posted |
---|---|---|
315 | Sep 18, 2020 01:22 PM | |
241 | Aug 14, 2020 04:45 AM | |
317 | Aug 13, 2020 01:42 AM | |
113 | Aug 12, 2020 05:37 AM | |
380 | Aug 05, 2020 07:00 AM | |
383 | Aug 05, 2020 04:55 AM | |
100 | Aug 05, 2020 02:08 AM | |
188 | Jul 31, 2020 04:21 AM | |
305 | Jul 30, 2020 10:23 PM | |
441 | Jul 30, 2020 05:50 AM |
Activity Feed
- Posted Why a copy of the entire folder is getting created under 'C:\Users\<Username>\Documents\AdminStudio' after Importing an application into the Application Catalog and running the test rules? on AdminStudio Knowledge Base. Sep 18, 2020 01:22 PM
- Posted Re: Export Adminstudio SQL DB to customize the report on AdminStudio Forum. Aug 14, 2020 04:45 AM
- Posted Re: Application Catalog Wizard times out on AdminStudio Forum. Aug 13, 2020 01:42 AM
- Posted Re: Is Configuration Manager Version 8790.1000 compatable with AdminStudio 2019 R2? on AdminStudio Forum. Aug 12, 2020 05:37 AM
- Got a Kudo for Re: AdminStudio 2020 keeps prompting for license. Aug 05, 2020 01:35 PM
- Posted Re: AdminStudio 2020 keeps prompting for license on AdminStudio Forum. Aug 05, 2020 07:00 AM
- Posted Re: AdminStudio 2020 keeps prompting for license on AdminStudio Forum. Aug 05, 2020 04:55 AM
- Posted Activating Adminstudio using Different Methods: on AdminStudio Knowledge Base. Aug 05, 2020 02:08 AM
- Got a Kudo for Re: PORT SERVER FLEXNET. Aug 04, 2020 01:39 PM
- Posted Issue connecting to SQL database with a warning message "SSL Security Error" after enabling TLS 1.2 and disabling TLS 1.0 and TLS 1.1 in the server machine. on AdminStudio Knowledge Base. Jul 31, 2020 04:21 AM
- Posted Re: PORT SERVER FLEXNET on AdminStudio Forum. Jul 30, 2020 10:23 PM
- Posted Re: PORT SERVER FLEXNET on AdminStudio Forum. Jul 30, 2020 05:50 AM
- Posted Re: PORT SERVER FLEXNET on AdminStudio Forum. Jul 30, 2020 01:24 AM
- Posted Re: AdminStudio on AdminStudio Forum. Jul 13, 2020 07:56 AM
- Posted Re: AdminStudio on AdminStudio Forum. Jul 13, 2020 06:40 AM
- Posted Why to Enable the DebugLogLevel to 5 in Adminstudio Registry entry: on AdminStudio Knowledge Base. Jun 30, 2020 10:14 AM
- Posted Re: Multiple Catalogs on AdminStudio Forum. Apr 30, 2020 01:57 AM
- Posted Duplicate application entries while searching in Package Feed Module on AdminStudio Knowledge Base. Mar 19, 2020 04:45 AM
- Got a Kudo for Re: Transfer AdminStudio2016 to Windows10 computer. Feb 26, 2020 03:15 AM
- Got a Kudo for Re: Transfer AdminStudio2016 to Windows10 computer. Feb 19, 2020 07:55 AM
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