About tkuivala

ChrisG · ‎Dec 10, 2020

@ReganL - similar to @dmathias's experience, I have seen organizations tracking these types of details in custom properties that are configured on asset (or possibly inventory device) records. Custom properties can be configured in either FlexNet Manager Suite On-premises or Cloud. You need to work with Flexera Support to raise a request for configuring custom properties configured in the Cloud environment.

JohnSorensenDK · ‎Apr 30, 2020

@jjoaquin You create targets after clicking on Targets in the Discovery and Inventory Rules view: And you then click on Targets in the Rule builder wizard to select them: Thanks,

ChrisG · ‎Jul 20, 2019

@atikah_rusdi - you could try configuring a report listing Installation records that includes the Access mode column. This column will indicate whether the installation is locally installed, or accessed remotely (which will typically be through Citrix, but could be through some other remote access technology if you also have other technology in your environment). (Another tip: If you have a follow-up question which is not the same as the query raised at the start of the thread, it can help to start a new discussion thread in the forum. This will help your question get more visibility in Flexera Community.)

melinda_atkeisso · ‎Jun 25, 2019

For this client's Dev instance of ServiceNow I received the following fix from support on case# 01852853: It appears that there is an issue with the service ServiceNow adapter. There is a workaround for this issue. Please follow the directions below, you can find the scripts mentioned in the zip file attached to this case. First, kill the stuck task in ServiceNow by going to Business Rules view and setting ECC Queue Response and Export Run to false. Then go to Export Runs view and set the state to Failed. Then, go back to Business Rules view and open ECC Queue Response, then under the Advanced tab, delete the existing script and copy the script in the attached BusinessRule-ECC Queue Response.txt and click Update button. After this, set the ECC Queue Response and Export Run back to true. Finally, go to Script Includes view and open ServiceNowToFNMS. Delete the existing script and copy the script in the attached ScriptInclude-ServiceNowToFNMS.txt and click Update button.

Natalie · ‎Jun 20, 2019

Hi @sacha_carter , Did you see the PDF attachment to Tracey's reply? That certainly looked German to me 🙂 Mit freundlichen Grüßen, Natalie

lmurphudd · ‎Jun 20, 2019

tkuivala, Thank you for the response. I figured there was no way to migrate but wanted to make sure! Thanks, Larry

ChrisG · ‎Jun 16, 2019

One strategy which can be useful in some scenarios is to deactivate an old beacon and the configure a DNS entry pointing the old beacon's name to the new beacon's IP address. This will allow existing agents using the old beacon's name to get to the new beacon with one single centrally managed change.

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