Summary: This article may help us with the Workaround steps while facing issues activating AdminStudio using license server. Discussion: Once the machine restarts after installing and successful activation of the Flexnet license server, it may not be reachable and users may encounter the below error,   The reason being, Flexnet administrator website (http://localhost:8090/) is not reachable after the machine restart and one of the service responsible to load the Flexnet Administrator website failed to start and we need to manually run the executable located at "C:\Program Files (x86)\Flexera Software\FlexNet\Licensing Server\lmadmin.exe". NOTE : Just double click on the lmadmin.exe and it flashes a black screen. Once this is done, refresh or reload the browser (http://localhost:8090/) and you should able to use the Flexnet Administrator website. ... View more

Summary: When performing the Distribute function from AdminStudio, the Destination Group does not show all the Organization groups in Workspace ONE. Solution: Follow the below steps to address the issue and to view all the Organization groups with Workspace One. 1. Close AdminStudio related tools which are open along with AdminStudio Host. 2. Take the backup of the following dll's from the Adminstudio installed directory: "C:\Program Files (x86)\AdminStudio\2021\Common\Plugins\AirWatchPlugin.dll" "C:\Program Files (x86)\AdminStudio\2021\Common\AdminStudio.SCCM.Control.dll" 3. Copy the attached dll's 'WorkSpaceOne.zip' and replace them in respective paths. 4. Launch Application Manager and connect to the Catalog. 5. Now try the distribution and it should display all the Organization groups. NOTE : This issue is seen in AdminStudio 2021 and earlier.  ... View more

Summary: This article may help us to configure a different Port in IIS for Workflow manager or AES. Discussion: Please follow the below steps for the configuration of a different Port in IIS. 1. Open Internet Information Services (IIS) Manager.(Win+R keys and type inetmgr). 2. Expand the server tree on the left, under Sites you can see the Workflow Manager/AES Instances. 3. To change the Port number, right click on the application site and select Edit Bindings. The Site Bindings wizard opens. 4. In the Site Bindings wizard, click Edit. The Edit Site Binding dialog box opens. 5. Edit the port number and click OK. 6. Restart the IIS. ... View more

Summary: This article may help us with the troubleshooting steps while facing issues activating AdminStudio using license server. Discussion: *) Ensure the license server is not corrupted. Execute the command in the command prompt “TSSconfig.exe /info” in the change directory, C:\Program Files (x86)\Flexera Software\FlexNet\Licensing Server to verify if the license server is not corrupted. Refer the below.   *) If the license server is corrupted, manually return the license using ‘Flexnet Server License Return wizard’ from the Start menu where License server is installed.  Note : If unable to return, contact support by creating a new case in the case portal. *) Once successfully returned, Activate the License server again and Start the vendor daemon (in the Administrator tab of license server). Note : Please make sure, the ports which the license server is using is whitelisted over the firewall. Still if you face any issues, please reach out to Support by creating a new case. ... View more

Summary: This article will help you understand on how to encrypt the sensitive information provided in the web.config file of WFM portal Website in a DMZ server which may prevent us from unauthorized access. Discussion: If Workflow Manager needs to be accessed over the Internet, it is recommended to set up a portal Web server. Upon setting up, the user may need to provide some sensitive information mentioned below which is not encrypted.                <add key="RemoteServer" value="IP_Address" />                <add key="AMS_SystemUsername" value="User_Name" />                <add key="AMS_SystemPassword" value="Pasword” />                <add key="AMS_SystemDomain" value="Domain_Name" /> To encrypt those details kindly follow the below steps. Provide the relevant values for above keys in the web.config file, Save and Close it. Open command prompt and execute the below command to the path “C:\Windows\Microsoft.NET\Framework64\v4.0.30319”              Command to be executed:  aspnet_regiis.exe -pef appSettings "C:\AdminStudioWebComponents_2020\portalroot"              Please note, the path mentioned in the above command is the default path to web.config file. Make sure to change it, if it is customized.              Refer the below screenshot for reference, If it is successful, verify the web.config file and you could notice that the information will be encrypted. NOTE : In case if the information need to be changed, decrypt the information using the command, aspnet_regiis.exe -pdf appSettings "C:\AdminStudioWebComponents_2020\portalroot" ... View more

Summary: This article will help you in adding additional DLL's and files using Repackager. Please note that it is recommended to have a Clean machine to repackage the application. Discussion: You can use Single step snapshot method to add multiple Supportive/ DLL file along with the EXE file and then convert it to MSI. The below steps may help you in adding additional DLL's and files. *) Launch Repackager and proceed with Single Step Snapshot method. *) Choose the package and progress with the wizard as per below screenshot. DO NOT Click 'Ok' button if it prompts.   *) You will receive a Pop up with 'OK' button as shown in the below screenshot. DO NOT Click OK now.   *) Now place the additional files you wish to add to a folder in the machine where repackaging is in progress. Refer below screenshot for clarification.   *) Once files are added, Click Ok and proceed with the wizard and Finish the process. *) Now the captured installation will have the additional files added. Refer below screenshot.   *) Now Select Repackaged Output and under Output options select 'create Microsoft Windows installer packager' and in the dropdown choose 'Sigle compressed .MSI file' and build the project.   ... View more

Summary: This article will help you to configure WFM portal Website in a DMZ server upon which it, Accepts the requests from the Internet clients Forwards them to the Workflow Manager Gets responses from the Workflow Manager Forwards them to the clients Discussion: If Workflow Manager needs to be accessed over the Internet, it is recommended to set up a portal Web server. Below steps helps in configuring WFM portal website.  In the DMZ server, which is not in an Organizations domain, launch the Workflow manager set up and proceed with the Wizard until you reach the below screen and select the checkbox ‘Portal Website’ which is highlighted below and install the setup.  Set the system account, locate the following file on the machine where you installed the web portal: [WorkflowManagerWebPortalInstallDirectory]\web.config    Open the web.config file, locate the keys and enter appropriate values.                <add key="RemoteServer" value="IP_Address" />                <add key="AMS_SystemUsername" value="User_Name" />                <add key="AMS_SystemPassword" value="Pasword” />                <add key="AMS_SystemDomain" value="Domain_Name" /> Launch IIS and ensure correct port is set in bindings as that of WFM application. Now you should be able to launch the application from DMZ server. Feel free to contact support team by creating a new case if any assistance needed. ... View more

Summary: This article will help you to change the components to 64-bits for a MSI project in InstallShield using IDE as well as automation script.  Discussion: 1) Through InstallShield IDE follow the below Steps. You can do this if you have few components to be updated. *) In the Installation Designer, select the Components under Organization and change the '64-Bit Component' to YES. *) Since we use 64x bit component, make sure in the Template Summary under General information is set to 'intel;1033'.    2) Through automation, Kindly execute the attached script '64bit component.vbs' if you have more components that needs to be changed. *) You have to modify the script and mention the "<Path to ISM File>" in the Vbs script. *) Note - If you are using InstallShield 2019, then you are good to execute the script as it is (You can modify it based on the requirement). If you are using InstallShield 2020, then comment 'ISWiAuto25.ISWiProject' line and uncomment the 'ISWiAuto26.ISWiProject' line. *) '64bit component.vbs' needs to be executed as in the path highlighted below (for reference), ... View more

Question: How can we hide various workflow phases for different account/roles in Workflow Manager? Discussion: We can restrict the users/roles in viewing or editing the Workflow phase/Step details by setting up Workflow phase permissions (View/Edit) in the Template as below,   Once that is set, the Workflow for the users who doesn't have necessary privilege's will look like, In general, by setting Phase/Step permissions in Template, we can hide various workflow phases for different account/roles in Workflow Manager. ... View more

Summary: This article helps you to understand how to enable Windows Authentication in Workflow manager. Discussion: With single sign-on (Windows Authentication), you will be automatically logged in to Workflow Manager / AdminStudio Enterprise Server using your domain credentials, as long as your domain account has been imported into the system. Once single sign-on has been set up and your account has been imported, when you next open Workflow Manager / AdminStudio Enterprise Server, the IIS web server checks to see if your domain credentials are valid in the Active Directory domain server. If they are valid, you will automatically be logged in to Workflow Manager / AdminStudio Enterprise Server. The below video has step by step process which will guide you to set up Windows Authentication. Also attached the video for reference. ... View more

Summary: This article helps you to understand how to use the same AdminStudio catalog by different users.  Discussion: Once the Administrator creates a new Catalog in AdminStudio, you will find the catalog and the Database server details in the Application manager as below.   The other user can connect to the same database catalog by launching AdminStudio and click on ApplicationCatalog ->Connect… Now both the users must be able to connect to the same catalog, Add their own groups and perform activities in Application manager simultaneously. NOTE : In order to connect to an AdminStudio Application Catalog database, users require the permissions provided in the below link on the database. https://docs.flexera.com/adminstudio2020/Content/helplibrary/ISCSDBPerm.htm?Highlight=Required%20Permissions%20on%20Application%20Catalog%20Databases Adding Groups: Users can also add additional groups or subgroups in Application Manager. You can create New Group by, Clicking on the root node, Right click and add New Group or by clicking on the New Group button as per highlighted below. ... View more

Discussion: Discussion about AdminStudio Host service URL registered in the FSG. Solution: One of the other Flexera products (i.e. Workflow Manager, FNMS or App Portal) uses that URL to invoke AdminStudio Host web services. Though technically it is possible for other products to consume AdminStudio web services via FSG, there is no functionality in other products which would need AdminStudio services. At this point it is AdminStudio which consumes services of other products (FNMS and AppPortal) in this integration. ... View more