Feb 03, 2023
05:15 PM
@goody612 - I just synced and see the 5.5.61 banner. Please retry the sync and see if the banner shows up.
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Jul 12, 2021
11:21 AM
2 Kudos
My answers for the 3 questions posted:
5.0.316 - Flexera only supports the latest 2 versions of the FNMS Integration app. This version will no longer be supported after this month. >> Answer: We support N-2 scoped app releases at a quarterly release schedule. 5.0.3 release will still supported up until 5.0.6 GA which is targeted for December 31, 2021.
5.0.472 - We could use this version but it requires purchasing SN SAM licenses. Does anyone know how many licenses would be required? >> Answer: SAM Foundation can be used; I believe that's free but please double check with your ServiceNow rep for your entitlement requirement.
5.0.5 - this version will be released this month. How do other customers handle this if every 6 months the last 2 versions are supported and previous versions not. Do you recreate your SN CMDB integration into FNMS every 6 months? Is upgrading FNMS to FlexeraOne a resolution? >> Answer: We support N-2 scoped app releases at a quarterly release schedule. That means each version has a supported lifespan of 9 month.
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Jun 15, 2020
07:13 PM
2 Kudos
Hello,
Thanks for your questions. With regard to the FNMS integration, the scoped app v5.0 has the exact same functionality as the previous version v4.1. What's new in 5.0 is the addition of the Flexera Data Platform integration. Users can use the app to integrate with their on-prem Data Platform to help aggregate and normalize data about your hardware and software so it’s clean, accurate, and complete. More details about the app can be found in this Data Platform Integration Guide.
Feel free to let us know if you have further questions.
Thank you!
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Oct 28, 2019
08:22 PM
1 Kudo
Hello,
The current Technopedia Updateset has been tested with the latest New York release. It’s being actively used by many customers. Technopedia integration for ServiceNow is an important offering and we plan to continue to support that use case. Thank you for the feedback about the documentation content. We are working to update the doc with the most up-to-date info. This should be published shortly. Additionally, we are working on a plan to have the current integration updated and we'll provide an update in due course. Thank you for your continued support and interest in our products!
With warm regards,
-Danny Leung Data Platform Engineering Director
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Latest posts by dleung
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Activity Feed
- Posted Re: Data Platform 2022 - 5.5.61 Patch (January 2023) on Data Platform Release Blog. Feb 03, 2023 05:15 PM
- Got a Kudo for Re: Questions around ServiceNow FNMS Integration app to pull CMDB into FNMS 2019 R2. Jul 12, 2021 05:41 PM
- Got a Kudo for Re: Questions around ServiceNow FNMS Integration app to pull CMDB into FNMS 2019 R2. Jul 12, 2021 11:49 AM
- Posted Re: Questions around ServiceNow FNMS Integration app to pull CMDB into FNMS 2019 R2 on FlexNet Manager Forum. Jul 12, 2021 11:21 AM
- Got a Kudo for Re: Flexnet Manager Suite App 5.0 in Service Now store. Jun 16, 2020 08:56 AM
- Got a Kudo for Re: Flexnet Manager Suite App 5.0 in Service Now store. Jun 15, 2020 08:43 PM
- Posted Re: Flexnet Manager Suite App 5.0 in Service Now store on FlexNet Manager Forum. Jun 15, 2020 07:13 PM
- Tagged Re: Flexnet Manager Suite App 5.0 in Service Now store on FlexNet Manager Forum. Jun 15, 2020 07:13 PM
- Got a Kudo for Re: Data Platform Technopedia Catalog for ServiceNow. Oct 29, 2019 10:24 AM
- Posted Re: Data Platform Technopedia Catalog for ServiceNow on Data Platform Forum. Oct 28, 2019 08:22 PM