We have just started getting inventory from Microsoft Azure but are getting lots of duplicates. The devices are coming in with a Device Name but are then getting a different Instance ID which obviously doesn't get matched. Is there anything that should have been done before deploying the agent - or is there an alternative method of importing the devices? ... View more

Hi, I'm currently trying to set up the connection using the M365 connector from our beacon. Firewall rules allow traffic and all URL's have been added to the proxy. I can reach the Azure portal using Firefox (IE is blocked by policy) and can authenicate and log onto Azure. However when I configure the connector and try to refresh the token instead of getting a pop up asking me to choose an account I get "Navigation cancelled" Any ideas out there? Thanks ... View more

Hi, Has anyone managed to run the auto agent upgrade without any issues? I've got it running and having various problems with the upgrade either not running or failing and removing the installed agent. I've got a large proportion of the estate upgraded but the ones with errors are making it hard work. Any input gratefully received Thanks ... View more

Hi, We have just renewed and have reduced our device numbers - as we are now within 5% of the total we are getting "reminders" that we are within our license limit. Can this be switched off - or does it gradually stop coming up (seems to for me)? Thanks ... View more

Hi, We have a RHEL 5.6 server which is regularly using upwards of 98% cpu The monitoring has created a large number of incidents for high cpu this year. Just automatically upgraded the agent from v13.1 to v15 - no change to cpu. Any ideas? Thanks ... View more