Flexera Community

Apr 20, 2021

Hi everyone,After deinstalling applications, in the evidence tab, we still see a number of installed instances. The owners of the application argue that it has been decommissioned properly.Why do we still see the evidence? Thanks!

Jul 28, 2020

We have instances of SQL Server data with software assurance running in a virtualized environment. Some of those VMs are passive instances meaning they do not require licenses, as mentioned in SQL licensing guide. However, those VMs are still showing...

Jul 08, 2020

We bought Microsoft CAL licenses for Microsoft Server Core, Microsoft Server Processor, and Microsoft Server/Management Core licenses. Yet, users of applications such as Microsoft SQL server consuming those are also consuming our CAL licenses, throug...

May 12, 2020

Dear Community,Since certain licenses are defined as a custom metric, they require regular license consumption adjustment.So far we have done it manually, however, we recently discovered a possibility to do it through one-off inventory input.Which in...

May 04, 2020

Hello everybody,My team struggles how to define purchases that are extended support for an already existing license. We were thinking to input those as software subscription and add extra entitlements for a license manually, however, we are not sure ...

Apr 20, 2021

Thanks Chris!For reason 3, we are still using "old" tool - ADDM, hence I do not think this is causing troubles.If we say that owners can prove that no installation evidence is visible on the computer (1), how would we make sure that fresh inventory i...

Sep 07, 2020

Hi @Nico_Erasmus I am not sure what you want to point out, but to make the question straight, let me lay out some info:we bought our CAL licenses (which are USER CAL license type) and SQL and Windows Server licenses;we connected SQL and WS applicatio...

Sep 04, 2020

Dear @kclausen ,The solution you proposed works for us, however, it takes a lot of manual work.Is there any other way of doing the same exercise, in a more automatic way, now when we do know which devices are belonging to a cluster?Thank you very muc...

Sep 02, 2020

Hi @kent-au, Thank you for your message.The solution proposed is not suitable in case of CAL user licenses.CAL counts users rather than devices that are managed by users, hence exemption of a device using a device role would not give us a wanted resu...

Jul 28, 2020

Thank you very much!That looks like the solution we are after.We will run this idea, and will post our final outcome.

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Installer Evidence shown after deinstallation

SQL active/passive cluster

How to set Exemptions for Microsoft CALs

Application consumption using one-off inventory templates

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