@blalvani  Hi.. thanks for your help ... I don't see any "readiness" option within the reports.  The current version of DP it's 5.5.25 ...  Any other help it's much appreciated. Thanks ... View more

@blalvani  ... Hi  Should this be visible via the Admin Console - Preferences - Registration ?  I'm having the same with a customer. Checking within the above mentioned path I can't find anything related to Windows 10... Is there any other place where I can check if this is available for customer.  Thanks ... View more

@WheresThePizzathank you so much for all your help and support on this. Much appreciated ... View more

@WheresThePizza  ... I think here's where the issue can be. For some reason I'm missing tabs for the QueryService. Same happen on the rest of the services. As per the solution I should be able to see a settings tab and some more other options that are not within this service. Attaching an screen shot as reference. Thanks ... View more

@WheresThePizza sorry I just found the service... let me keep following the solution and I will let you know the results... regards, ... View more

@WheresThePizza ... I didn't performed this step that you mentioned. For some reason I missed it. Thanks for bring it on. I just discovered that the service is missing from the services. Please take a look on attached picture.  Unless that I'm on the incorrect place I cannot seem to find the service anywhere. Thanks for all your help and responses.  ... View more

@WheresThePizza thanks again for your help with this.  Actually, that's the document that I used to be able to install the tool. I was having the issue when trying to connect from Cognos Configuration - Content Store. It wasn't connecting and after following that document I was able to established a connection. But for some reason the issue it's now with the portal itself.  I did also followed the attached document but the issue keeps persisting.  Any other help it's much appreciated ... View more

@WheresThePizza thanks for your reply. The connection succeeded from there.   The issue it's actually when trying to load the reports.  I'm attaching a couple of screen shots for reference. Thanks again for your help. ... View more

@kclausen ...thanks for your response..  I checked this already,  TCP/IP is enabled and user it's DBO of the ContentStore database.  Thanks and still looking for some other options. Appreciated ... View more

@dsood Thank you so much for your assistance. After performing the recommended steps, the admin console it's now updated to the latest patch and it's also working as expected. ... View more

@DSood1  Thanks for all your help on this. I'm attaching the requested log file.  Please let me know if there's any other required information.    ... View more

Hi @DSood1  Thank you so much for your help.  I'm attaching the requested logs. As per the logs it looks that the tool upgraded from 5.5.20 to 5.5.21 successfully. The logs are showing that the main issue is when upgrading to 5.5.22. Thanks for your help.  ... View more