Hi Kirk,   Thanks for your useful feedback! also good to know it is the same for Amazon.   Regards   Ronald ... View more

Hi,   Thanks for pointing to this document. Apparently it differs from the one I looked at (on prem) release. But this is very useful!   Best Regards Ronald  ... View more

HI Matt, probably the OUI bug is relevant. Do you already have a test version of the agent available? If not can you notify me when you have it?   Regards   Ronald ... View more

Hi Matt, Thanks, this means that the online help needs to be updated with this important information Regarding your feedback: In this instance I would check whether that particular source is being updated as it likely is showing outdated inventory. The device only has FNMS agent as source. This is reported on 29Sept. Also some other Installer evidence report on 29Sept. So this means Software inventory was updated correct. What do you mean with check whether that particular source: Inventory Source? Or Evidence Source? As Inventory source is FNMS and updated.  Evidence source is OUI, and that might be related to agent bug who reads OUI evidence. In that case it will never be updated since it was removed in 2017.   Regards   Ronald ... View more

Hi Matt, Thanks for your response. In that case the online help needs to be extended with this useful information. Regarding your feedback: In this instance I would check whether that particular source is being updated as it likely is showing outdated inventory. In my case this device only has 1 Source and that is the FNMS agent. And it is reporting last 29 September. So this means the agent is fully update on Inventory. Als we see other evidence with a record from 29September so this indicates the Software inventory was succesfully executed on 29 Sept. Or do you mean with check whether that particular source: The evidence source (instead of Inventory source) for that report of installation. In this case OUI? This is probably because of the OUI bugg and it was last reported when it was installed in 2017.   Regards   Ronald  ... View more

or Online help is wrong as it stated: Inventory date The most recent date this evidence was detected on this inventory device.   But then should be: Inventory date The first date this evidence was detected on this inventory device. ... View more

Hi,  Thanks I am aware of that issue. But in this case FNMS is saying that is last reported/ Inventoried on September 2017. So it should not report on it. ... View more

Hi Matt, In my case. Is see fault positives on Oracle database 11G.  I noticed that they are coming from OUI and have an inventory date from 7 Jan 2017.  According to the online help Inventory date means:  Inventory date The most recent date this evidence was detected on this inventory device. Since my device itself has an Inventory date from 30-09-2019 why is this Oracle Database software that is detected on 7 Jan 2017 still being reported? Is this perhaps related to the agent bug with OUI evidence issue?   Regards   Ronald ... View more

Good day,   It looks like you are trying to install the agent. Can you please try uninstall command  pkgrm managesoft Regards   Ronald ... View more

Thanks for your help Chris. Unfortunate this doesn't help solving my actual issue. For example if I have different Visio versions and editions. This would mean i need to create a custom property for each version and edition.  The challenge I have is that each customer has his own AD and naming convention or no standard. So this means an translation for each item. I am trying to find a way to automate this some how, but this is complicated as there is no standard or logic.   Regards Ronald  ... View more

Hi,  I have not heard back such feedback from IBM. Do you have contact with HCL?  Can you perhaps raise the question?     ... View more