wrong/unnecessary error mesage after importing activation key

[HPMeyer]

hello,

directly after importing the activation key an error message says: "Failed to import: License ....."

The message is wrong.

When you go to main menu of the License server Console \ Get current Server State   the license turns to a positive (green) status.

the message should say something like "Import successfully fnished"

best regards

hans

[james_ellis]

Hi Hans,

Normally, you would get 'Imported successfully'. However, on this occasion, it is unclear why you got that message. Do you recall what was the 'Status'? before importing? 

Typically you have:

OK

Activate before ##.##.####

Expired

Kind regards,

James Ellis

[HPMeyer]

Status was orange "activate before 27.06.2020".

[HPMeyer]

please see pic of the status before:

[james_ellis · Accepted solution]

Hi Hans,

The License Console is quite complex and may not always work as desired. We understand that there are some unique flaws.

I know its not ideal, but I would suggest that you select "Get Currant Server State" from Main Menu before taking any action. 

It is a hot topic and we do get plenty of feedback from customers. I don't have any further information from the developers at the moment.

Kind regards,

James Ellis