We have Silver support for Installshield. Is it possible to use that to upgrade to the current version, we are running the 2018 version at the moment. If so how do we go about it as it seems to be a really closely guarded secret?
Hi @chriscw ,
Yes, you can upgrade to the latest version.
you can get the latest version of the InstallShield from the PLC (Product and License Portal) https://flexerasoftware.flexnetoperations.com/control/inst/login
You have to login PLC portal with the credential provided, and download the latest version.
Who supplies the log in credentials?
Ah in may case its the same log in name but a different account with a different password. Passwords are now the same.
In that case, you can get the help from the Flexera support:
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720
Or you can also contact via mail, support@flexerasoftware.com.
